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Safety & Policies

​​​​​​​​​Staying Safe Together

Creating a healthy, safe, and comfortable environment for our conference attendees is our top priority. That is why we are requiring proof of COVID-19 vaccination for all attendees, sponsors, ​speakers and CAI staff attending the 2022 High-Rise Managers Workshop.  ​Detailed instructions will be provided to all participants on how to verify their vaccination status in the coming weeks. Please see our FAQs for additional information:

  1. How do I verify my CO​VID-19 vaccination? All U.S. residents should use the CLEAR Health Pass app to record and validate their vaccination information. There are no costs to upload your vaccination status. To learn more about the CLEAR Health Pass CLICK HERE!​

  2. Will I be required to show my vaccination status each day? No. You only need to verify one. You'll receive a sticker on your badge once you've been verified.

  3. When do I have to be fully vaccinated by? You should complete your final vaccination by February 21, 2022, to be considered fully vaccinated.​

  4. Will I need to get a booster shot? At this time the CDC defines an individual as fully vaccinated if they received the single-shot Johnson and Johnson vaccine or either of the two-shot Pfizer or Moderna vaccines.

  5. Can I attend the Workshop with a proof of a negative COVID-19 test or with proof of COVID-19 antibodies? No. A negative COVID-19 test or proof of antibodies will not be accepted as a substitute for being fully vaccinated.

  6. Will I have to wear a mask during Workshop? Yes. Masks are required​ inside the Loews public spaces​, unless you are eating and/or drinking. Masks are also required for the community tours.​ Masks are not required for the Tuesday Evening Event.

  7. Is there a fee to use the Health Pass by CLEAR? No. CAI will provide a code for you to use specific to the event.

  8. Do I need a specific device to enroll in the Health Pass by CLEAR? You will need an Apple or Android smart phone.

  9. How long does it take to enroll? Not long - download the App now!

Download the CLEAR Health Pass App Now!

​Hotel, High-Rise Communities & Philadelphia County County Safety Guidelines

CAI is monitoring the COVID-19 pandemic and in constant communication with our partners at the host communities, The Lowes Philadelphia and Philadelphia County. As information around the virus continues to develop safety precautions will evolve, incorporating procedures that will further enhance your in-person experience and safety for everyone in attendance.
Philadelphia County mandates state masks are required indoors at all Philadelphia businesses and institutions that do not require vaccination for employees and patrons. That means that for businesses and institutions that do not require everyone who enters to be vaccinated, everyone on site is required to wear a mask.

As of Jan. 3, proof of full vaccination is required for entry to all restaurants, bars and other establishments in Philadelphia that sell food or drinks to be consumed on-site. Guests must show their vaccination card and a form of government ID. For the first two weeks, venues will be able to accept a negative Covid-19 test in lieu of inoc​ulation records. After Jan. 17, only proof of vaccination will be accepted. The deadline for restaurant employees to be vaccinated fully is Feb. 3.

The Lowes Philadelphia Hotel  team is committed to the meeting and events industry. They have been working with a dedicated Food Safety Manager, in addition to partnering with health professionals, to develop and implement new procedures emphasizing the well-being of participants. ​Currently, face coverings are recommended by the hotel, and all Associates will continue to wear them. ​

See also Travel Guidelines from the CDC 

The most effective step people can take to protect themselves is to get fully vaccinated. If you are not yet vaccinated and would like to be, please visit to find available vaccines near you. 

CAI COVID-19 Code of Conduct

Before Leaving Home

  • Follow relevant guidance provided by the Center for Disease Control and Prevention (CDC), or your local health authority.
  • Adhere to government issued travel restrictions and guidance issued by the region you will be travelling to and the region you are travelling from.
  • Evaluate your own health and that of people you are in close contact with; contact the meeting/event organizers if you have concerns.
  • Stay home if you feel sick.

On-site During the Event

  • Follow guidance from the local health authority, for everyday preventive actions to help prevent the spread of respiratory viruses including:
  • Washing hands often with soap and water for at least 20 seconds, or an alcohol-based sanitizer with at least 60% alcohol.
  • Avoiding touching eyes, nose, and mouth with unwashed hands.
  • Covering your nose and mouth when coughing or sneezing. Throw used tissues in the trash.
  • Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Agree to wear a mask or facial covering, if required by the event organizers.
  • Adhere to social distance protocols put in place by the event organizers and respect others' personal space.
  • Failure to follow local health authority requirements at the time of the meeting – Individual will be asked to leave the meeting and will not receive a refund.

Based on current contact tracing advice from many health authorities, if you test positive for COVID-19 up to 14 days after returning home, please contact the meeting/event organizers to advise them.

CAI Anti-Harassment Code of Conduct

Adopted by CAI Board of Trustees September 2018

Community Associations Institute (“CAI") is committed to providing a professional environment that is free from harassment and discrimination in which all individuals, including employees, members, and volunteers, are treated with respect and dignity. Each individual has the right to work in a professional atmosphere free from unlawful harassment, discrimination, and retaliation.

This policy applies to conduct by employees, members, and volunteers of CAI, including board, council, and committee members, and applies to complaints of harassment that involve employees, members, and volunteers of CAI at all CAI events including, without limitation, board, council, and committee meetings, conferences, and all other CAI programs and events.

In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, hostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law.

CAI has a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events.

Equal Opportunity
It is CAI's policy to ensure equal opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI prohibits all such discrimination and harassment.

Harassment Defined
Harassment on the basis of any protected characteristic is strictly prohibited. Harassment includes verbal, written, or physical conduct that denigrates or shows hostility toward an individual on the basis of any of the above listed protected factors and that: (1) has the purpose or effect of creating an intimidating, hostile, or offensive environment; (2) has the purpose or effect of interfering with an individual's performance or ability to participate in CAI events; or (3) otherwise affects an individual's ability to participate in CAI events and activities.

Harassing conduct includes epithets, slurs, or negative stereotyping; threatening, intimidating, or hostile acts; denigrating jokes, offensive texts, and emails.

Sexual harassment means any unwelcome conduct, comment, gesture, or contact of a sexual nature, whether on a one-time basis or in a continuous series of incidents that might reasonably be expected to offend, embarrass, or offend an individual. Sexual harassment also includes any unwelcome sexual advances, requests for sexual favors, and other verbal or physical unwelcome conduct.

Prohibited Conduct
As a professional organization, CAI is committed to diversity, equity, professional treatment of ideas, and respectful treatment of all members, volunteers, and employees at all CAI events. CAI seeks to provide a professional atmosphere in which diverse participants may learn, network, and participate in an environment of mutual respect. Conduct that is prohibited includes:

  • Harassment or intimidation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law
  • Sexual harassment or intimidation, including unwelcome sexual attention, stalking, or unsolicited physical contact
  • Harassment, intimidation, or coercion based upon a position as a board member, committee member or any position of influence
  • Abusive, lewd, or threatening conduct
  • Bullying, harassment or unprofessional conduct toward employees, volunteers, members, or other participants at CAI events
  • Physical violence or threats of violence
  • Sexually charged communications or conduct

​Reporting Acts of Discrimination, Harassment or Retaliation
CAI cannot take action to stop conduct if it does not know of the conduct. CAI encourages reporting of all perceived incidents of discrimination, harassment, or retaliation, regardless of the offender's identity or position. Individuals who believe they have been the victim of such conduct should report their concerns to CAI's Chief Executive Officer or President. In addition, CAI encourages individuals to advise the offender that his or her conduct is unwelcome and to request that it be discontinued, if they feel comfortable so doing.

CAI encourages the prompt reporting of complaints of concerns so that immediate action can be taken, if appropriate. An individual making a complaint may be asked to put the complaint in writing.

In the event that an individual feels that his or her physical safety is in jeopardy, CAI encourages the individual to contact the appropriate law enforcement agency to make a report.

Any reported allegations of harassment, discrimination, or retaliation will be investigated promptly. The investigation may include individual interviews with the parties involved as well as witnesses to the conduct.

CAI will maintain confidentiality to the extent consistent with appropriate investigation and corrective action.

If it is determined that an individual has engaged in prohibited conduct, CAI shall determine the appropriate action to be taken, which may include, but is not limited to:

  • Private reprimand
  • Expulsion from the CAI event without warning or refund
  • Implementation of conditions upon attendance at future CAI events
  • Removal of the individual as a board, council, or committee member
  • Restriction from attendance at future CAI events
  • Revocation of membership in CAI

Retaliation against an individual for reporting harassment or discrimination or for participating in an investigation of a claim of harassment or discrimination is a serious violation and is strictly prohibited. Acts of retaliation should be reported immediately and will be promptly addressed.