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M-100: The Essentials of Community Association Management

​Successful community management starts with the essentials! This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. Successful completion of the M-100 can be the first step toward earning the CMCA credential, awarded by CAMICB. REMINDER: If you are taking M-100 with the intent to eventually sit for the CMCA exam, please visit the CAMICB website for details on their requirements and recommendations.

M-100 topics include:

  • Roles and responsibilities of managers, owners, committees and the board
  • Management ethics
  • Developing, implementing and enforcing rules
  • Organizing and conducting board meetings
  • Preparing budgets and funding reserves
  • Assessment collection policies and procedures
  • Collecting delinquent payments
  • Financial statements, reporting methods and operations
  • Evaluating risk management and insurance programs
  • Implementing maintenance programs
  • Preparing bid requests and identifying key contract provisions
  • Recruiting, selecting and managing personnel
  • Managing sustainable and developing communities​
Course Materials

Participant guide and digital access to bonus readings and materials

Course Length

2.5 days | Days 1-2: 9 a.m. - 5 p.m. | Day 3: 9 a.m. - 12 Noon
Students have 30 days from the live course to complete an online, multiple-choice examination.

CAI member: $479 | Nonmember: $579  Join Now!

Exam Information
At the conclusion of the course, we will add the final exam to your course package. It will be the final item listed to the left. You will have 30 days from your live course to go through all the material and complete the final exam. Note: The final exam includes 100 multiple-choice questions, is timed (120 minutes) and must be completed in a single session. If you do not pass on your first attempt, you can launch the exam again a second time. The passing score is 70%.

At the end of the exam, you will see a learning objective of how you did on each section. Please record this information as you will not be able to go back and see it again.

Successful completion of the M-100 can be one component of CMCA exam preparation but does not guarantee success on the CMCA examination.  

The M-100 is available as a classroom course (click on the location below) and online.
M-100 Online (Regular Edition)
M-100 Online - California Edition
M-100 Online - Illinois Edition
M-100 Online - Spanish Edition