​​CAI Policies

Cancellation Policy
Full refunds, less a $50 Administration Fee, will be issued if written cancellation is received by January 31, 2022. Cancellations received between February 1, 2022 and February 15, 2022, are subject to a 50% administrative fee.  Registration fees are non-​refundable after February 15, 2022. Please email cancellation requests to Kelly Schild at kschild@caionline.org.

Staying Safe Together
Creating a healthy, safe, and comfortable environment for our conference attendees is our top priority. That is why we are requiring proof of COVID-19 vaccination for all attendees and CAI staff attending the 2022 High-Rise Mangers Workshop. Detailed instructions will be provided to all participants on how to verify their vaccination prior to the event. Please see our safety page for more details. 

Consent to Use of Photographic Images
Registration and attendance at, or participation in, this workshop constitutes an agreement by the registrant to CAI's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.

Private Party Policy
All hospitality suites and hosted events must be reserved, approved and paid for through CAI.  Hospitality Suites/hosted events are not permitted during official Workshop activities.  Non-sponsoring companies are not permitted to host events at the official hotel during the Workshop.

CAI Suitcasing Policy
CAI has a no tolerance policy regarding “suit casing" which describes the practice of non-sponsoring companies or individuals of soliciting sales or sales leads in the lobbies and/or representing their services or soliciting Workshop participants for conflicting social activities.

Violators of these policies will be ejected from the Workshop and charged $2,500 which must be paid prior to registering as an attendee, exhibitor or sponsor at any future CAI events.  ​