CAI webinars offer professional training without leaving your home or office. Conducted online, these programs are hosted by industry experts to keep you up-to-date on legislative activity, management trends, industry best practices, and subjects of interest for community managers and homeowners. More than
400 on-demand webinars are available and new live webinars are added every month. Continuing education credit for management credentials is available.
The Community Association Civility Pledge
January 29, 2020, 2 p.m. ET
Whether at official events, board meetings, or just day-to-day life in a community, maintaining a civil environment is necessary and doing so has become more challenging. The Civility Pledge developed by the College of Community Association Lawyers (CCAL) encourages communities to make a commitment to civility. By adopting the Civility Pledge guiding principles, community association boards and managers will lead their communities through conversations about difficult and complex issues while harmonizing residents' feedback resulting in decisions that are informed and well balanced for the community as a whole.
Mental Illness: How to Tackle Challenging Issues and Better Care for Community Members
February. 26, 2020, 2 p.m. ET
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The mental health of our community members can profoundly affect the way we maintain property, enforce rules, conduct meetings, and generally interact with each other. This presentation examines techniques for effectively recognizing and handling instances where mental illness and incapacity disrupt community functions and covers ways to better care for community members and ourselves. Tune in and learn how you can tackle and resolve challenging issues, such as nuisance conduct and threats, hoarding, director misconduct, property damage, and more.