Mark D. Jones, AMS, PCAM, has over 37 years of experience managing common interest developments. He is the founding owner of the Avalon Management Group, AAMC, in Canyon Lake, Calif., founding member of the California Association of Community Managers, founding member of the Innovia Community Management Cooperative, and currently serves on the Foundation for Community Association Research board. Mark is a past president of the CAI Greater Inland Empire Chapter and a member of its "Hall of Fame" for outstanding service to the industry.
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Denise R. Haas, CMCA, AMS, PCAM, is CEO of 5150 Community Management in Englewood, Colo. She is a past president of the CAI Rocky Mountain Chapter. Denise has been in community management for 17 years. She previously worked at a real estate development company in their legal and construction departments before moving to a construction company to manage their marketing. |  Melanie Peck, CMCA, is director of operations at TMMC Property Management in Castle Rock, Colo. She is the 2021 president of the CAI Rocky Mountain Chapter. Melanie has worked in accounting for more than 16 years and more than 14 years in operations management. She serves as a board member of her own homeowners association.
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