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​​​​​​​​​​​​​​​​​​​CAI webinars offer professional training without leaving your home or office. Conducted online, these programs are hosted by industry experts to keep you up-t​o-date on legislative activity, management trends, industry best practices, and subjects of interest for community managers and homeowners. More than 450 on-demand webinars are available and new live webinars are added every month. Continuing education credit for management credentials is available.​
​2022 Webinar Sponsor


NEW! Live Webinars 

Insuring for a Disaster: Expect the Best,
Prepare for the Worst

​​AUG. 31, 2022

2:00-3:00 P.M. ET

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The number and cost of weather and climate disasters are increasing. In 2021, the U.S. experienced 20 separate billion-dollar natural disasters, according to the National Oceanic and Atmospheric Administration. Combined with spiking inflation, it's more important than ever for community associations to prepare. Our panel gives you a clear road map to navigating a major disaster whether you've never filed an insurance claim or are well acquainted with the process.

Tune in for a discussion on:

  • Coverages, laws, and tips on finding business partners who can help brace a community for a disaster.
  • Details on how to handle claims and manage reconstruction.
  • Notes on what to expect in terms of coverage in the aftermath of a disaster.
  • Real-world examples of how communities have bounced back. ​



Charlotte Allen, CIRMS, first walked through the doors of Socher Insurance Agency in 2005. As director of marketing, Charlotte works collaboratively with our agents to highlight Socher's service, knowledge, and dedication. Her commitment remains focused on educating common interest developments and their community leaders in some of the most prevalent issues faced today. Socher Insurance awarded her the Jack Socher Founder's Award in 2015 for her dedication as a team member. And in 2017, she earned her designation as a Community Insurance and Risk Management Specialist. Her commitment certainly does not end at Socher Insurance. She is also a devoted wife and mother of two and spends countless hours volunteering in and around her community. 



Terri Guest, CMCA,
CIRMS, has more than 19 years of experience working with community associations—four years in management and 15 years as an insurance agent. Her goal is to help community association managers and board members understand the insurance needs of their associations, both legally and logically. Terri comes from a customer service background and holds a high standard for herself in this regard. A graduate of Santa Clara University, Terri was born and raised in the Bay Area. Terri also serves on the board of directors for the CAI Bay Area and Central California Chapter as well as her Maui timeshare association. 


Robin Manougian, CIRMS, is an insurance agent with John Manougian Insurance Agency, a division of JGS Insurance and Baldwin Risk Partners in Silver Spring, Md. She has specialized since 1994 in writing comprehensive insurance programs for community associations. Robin has been the insurance chair of the CAI Maryland Legislative Action Committee since 2008 and was instrumental in crafting and passing unit owner deductible responsibility laws in 2009 and 2020. She also assisted the CAI District of Columbia Legislative Action Committee in passing a similar deductible law in 2014. ​

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