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What to Know about COVID-19, Your Community, and CAI


This week from CAI: Resources and essential information to share with HOA, condominium, or co-op residents to help navigate the impact of COVID-19 in your community association.

COVID-19 Vaccines and HOAs: What You Need to Know

Click here to check travel restrictions, mandatory mask laws, rules for short -term rentals, and more in your state.

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CAI is monitoring the outbreak of the COVID-19 coronavirus and its impact on community associations.

We are encouraging CAI members, chapters, and the community associations industry in general to follow the latest guidance and updates issued by the Centers for Disease Control and Prevention.

CAI understands that members, homeowners, board members, community association managers, management company executives, and business partners may have questions about prevention, containment, classes, and events.

It is important to recognize, however, that CAI, its chapters, and individual members are not health care professionals. The CDC and other qualified health officials should continue to be the primary source of current information and guidance. CAI is offering general, precautionary guidance from officials and adding some common-sense guidelines for our industry.

What community associations can do

Community associations should review or establish an emergency plan in consultation with legal counsel, insurance and risk man​agement experts, and their manager. 

This plan could address whether it's possible to conduct association business remotely, how to handle common areas and amenities, anti-discrimination compliance, wage and hour laws if the associations employs staff, and communication with residents.

​Meetings and events. Generally, there are several methods by which association members or association boards transact business in the absence of everyone gathering at the same time and location—some form of written consent, electronic meetings, or a vote outside a physical meeting. ​Board members can learn more in HOA Resource's article about electronic voting​.

Common areas and amenities. Community associations control the common areas, and owners are responsible for their private property. Communities may want to consider:

  • Extensive cleaning, disinfecting, or wiping down of common areas and common area surfaces
  • Postponing, cancelling, or virtually hosting community events and meetings
  • Closing common areas and amenities, such as gyms, clubhouses, and pools
  • Installing hand sanitizer dispensers or wipes on common areas for owner and guest use

Community association board members should consult with their professional partners, including community manager and attorney, on how best to handle preparing for and reacting to COVID-19 within their community. Board members may want to review CAI's downloadable reopening guide​

Fair housing and COVID-19. The U.S. Department of Housing and Urban Development is part of the White House Coronavirus Task Force. All federal ​agencies are working aggressively on a multi-layered, cross-agency public health response to this evolving situation.​ HUD is encouraging housing providers, including community associations, to share relevant CDC fact sheets with individuals, families, and staff members. Read more from HUD​.

Community associations are reminded that their responses to residents regarding the coronavirus must be compliant under the Fair Housing Act and related regulations.

Wage and hour laws. If your community employs staff​, it should review how and whether it will compensate employees in the event of an interruption to normal business operations.

Communication. Whatever your community decides to do regarding meetings, events, common areas, amenities, and other measures regarding COVID-19, you should clearly and consistently communicate with residents. Use your newsletter, website, email, social media, or bulletin board to inform and educate.

​​​This information is subject to change. It is published with the understanding that CAI is not engaged in rendering legal, accounting, medical, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought.​