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Presentations

​​Thursday, September 12, 12:15 - 1pm | Fair Housing

Federal Fair Housing Act: the what, when, who, and why” is an interactive presentation that will provide an overview of how to best approach reasonable accommodation and modification requests and requests for emotional support animals and service animals –  including what to ask, what not to ask, what is reasonable, when to grant or deny a request, when to cover any request-related costs, and the difference between emotional support animals and service animals (spoiler: there is a difference!). The presentation will include scenarios and situations that range from parking, to exterior modifications, exotic animals, and interpreters, ensuring that those in attendance walk away with both a fundamental understanding and practical application of how to handle these requests.
​Ruth O. Katz, Esq., Lerch, Early & Brewer, Chartered​​, Bethesda, MD

Friday, September 13, 10:45 - 11:15am | Legislative Update

Community associations are facing increasing legislative and regulatory challenges, while also creating new possibilities. This session will include federal and state legislative trends giving you an overview of recent events and where we are headed.​ We'll explore key trends, challenges and opportunities.

Friday, September 13​, ​12:30 - 1:15pm | Natural Resource Management: Conservation and Preservation 

Natural resource management in large-scale communities involves finding a working balance between conservation in recreation areas, and preservation of our natural areas. This presentation will discuss different challenges and solutions to natural resource management in large-scale communities with topics ranging from invasive species and erosion control, sustainable landscaping, and community engagement and education. ​
Sam Hunter, Natural Resource Manager at Lake Linganore Association​, New Market, MD


Saturday, September 14, 9 - 10:30am | Communication and Burnout

​Large-S​​cale managers are inundated with communications from residents and community volunteers.  With our culture of immediacy, this deluge in communications can lead to fatigue, decreased job satisfaction, and ultimately burn out. This presentation will address the relationship between communication patterns and burnout and provide strategies to foster healthy and effective interactions with residents and community volunteers, including communications with “difficult" people.  ​
Ursula K. Burgess, Esq., CCAL fellow​, Rees Broome, P.C.​, Tysons Corner, VA