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Registration, Who Should Attend & Eligibility


Each fall, CAI's Large-Scale Managers Committee hosts an annual workshop exclusively for community managers specializing in large-scale communities. A large-scale community is defined as a community providing municipal type services with a minimum of 1,000 units or minimum of 1,000 acres and a minimum of $2 million operating budget.

The workshop is hosted by two to three large-scale communities and participants spend 2.5 days touring properties and attending innovative education sessions specifically designed for the large-scale community manager. This Workshop may include full days away from the hotel touring communities without returning to the hotel. ​

The workshop will begin with registration on Wednesday and conclude Saturday before lunch.  Participants should plan to remain until early afternoon on Saturday, September 14. ​​

​​Advanced registration will be available for 60 days and is limited to onsite large-scale general managers, assistant general managers and those with a current LSM designation. Business Partners can participate through sponsorship opportunities.​ If you have questions about your eligibility, please email Crystal Wallace at 
​The Workshop will be limited to 120 attendees and we do expect to sell-out. Early registration is strongly recommended. 

​The Workshop will be a walking/touring workshop. Be sure to bring your walking shoes and umbrellas. If anyone requires special accommodations​​, please reach out to Crystal Wallace at


​Registration includes:

  • Education sessions
  • ​Community Tours
  • Breakfasts
  • L​unches
  • We​d Welcome ​Reception
  • ​Thur and Fri Evening Events


  • $675 Full Wor​kshop CAI Member

  • $775 Full Workshop Non-CAI Member

  • $525 Attendee Guest 
    (Limit one guest per registrant. Includes access to Wed Welcome Reception and Thur and Fri Evening Events ONLY) 


  • $765 Full Wor​kshop CAI Member

  • $865 Full Workshop Non-CAI Member

  • $595 Attendee Guest ​
    (Limit one guest per registrant. Includes access to Wed Welcome Reception and Thur and Fri Events Evening ONLY) ​


The Large-Scale Managers Committee (LSMC) has established grant funds to provide financial support for large-scale managers, who are in need, to attend the annual Workshop. Two grant recipients will receive complimentary Workshop registration and a maximum of $1,000 each to cover travel expenses related to the 2024 Workshop. Deadline to submit is June 28, 2024.

CLICK HERE​ to download the application​​​


Cancellation Policy: Full refunds, less a $50 Administration Fee, will be issued if written cancellation is received by July 31, 2024. Cancellations received between July 31 – August 14, 2024, are subject to a 50% administrative fee. Registration fees are non- refundable on or after August 15, 2024. Please email cancellation requests to Crystal Wallace at​

Private Party Policy: All hospitality suites and hosted events must be reserved, approved and paid for through CAI. Hospitality Suites/hosted events are not permitted during official Workshop activities. Non-sponsoring companies are not permitted to host events at the official hotel during the Workshop.

CAI Suitcasing Policy: CAI has a no tolerance policy regarding “suit casing" which describes the practice of non-sponsoring companies or individuals of soliciting sales or sales leads in the lobbies and/or representing their services or soliciting Workshop participants for conflicting social activities.

Violators of these policies will be ejected from the Workshop if applicable and charged $2,500 which must be paid prior to registering as an attendee, exhibitor or sponsor at any future CAI events.

Consent to Use of Photographic Images: Registration and attendance at, or participation in, this Workshop constitutes an agreement by the registrant to CAI's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.

CAIs Diversity, Equity and Inclusion Statement: 

​​​Adopted by CAI Board of Trustees on August 18, 2021​:
Community Associations Institute is committed to making diversity, equity, and inclusion a core aspect in our membership, on our staffs, and within the community association housing model at large. We firmly believe in the unique strengths of every individual and that diversity makes organizations more successful and communities more fulfilling. By actively cultivating diversity, we benefit from a vastly richer mix of ideas, perspectives, and life experiences that expand our thinking and our possibilities. We strive to foster a culture of discovery, innovation, and service as we continue to focus on our mission to build better communities.​​Please visit the Diverse Communities​ page for additional resources.


​There are two primary scams in the association industry from fake third parties.

  1. ​Room Reservations: If you receive an email from a third party about booking your room - delete it as it's a SCAM. They want your credit card number. Sometimes the third party emails look real, they are NOT. 

    CAI works directly with the workshop hotel to create an online reservations link with the CAI discounted rate. ​CAI does not work with a third party compa​ny to book rooms. ​

    Most recent scam is coming from They do not represent CAI or The Grand Bohemian.​

  2. Purchase Attendee List:  ​Attendees and Exhibitors receive solicitations to purcha​se attendees lists for our events. CAI does not sell our attendee list. Delete this email, it's a SCAM.​​