Skip Ribbon Commands
Skip to main content

Director of Information Technology (IT)

Community Associations Institute

Join our Team!

With over 45k members and 62 chapters, CAI is an international membership organization providing information and education to community associations and the professionals who support them. Our mission is to inspire professionalism, effective leadership, and responsible citizenship.

 We seek an ambitious technical strategist who is an effective team and project leader to take CAI to the next level of member and staff satisfaction.

Director of Information Technology (IT)

The IT director is responsible for maintaining all technology operations to include association management software, network management, telecommunications management, system and data security, data storage infrastructure and web applications.


  • Maintain membership database integrity, functionality, and alignment with external websites. Lead process in researching, developing, and implementing any changes to association management system.
  • Lead development and implementation processes for IT infrastructure, networking and software projects, working with vendors to ensure quality and delivery.
  • Manage vendor relationships, ensuring that third-party IT services are aligned with the company's overall goals.
  • Ensure proper security of systems, networks and enterprise information.
  • Research and recommend new software and hardware solutions to meet the needs of the Association.
  • Develop and manage department operating and capital hardware/software budgets.
  • Devise and establish IT policies and systems to support the implementation of strategies set by upper management.


Successful candidates will have a minimum of 8 years of progressive IT experience, preferably in the not-for-profit/association industry. 

  • Must possess comprehensive knowledge of all facets of information technology planning, development, implementation, and support.
  • Must demonstrate experience in technology acquisition, project management and policy development.
  • Must maintain up-to-date knowledge of technology standards, industry trends and best practices.
  • Must be an experienced leader with the ability to inspire and manage a diverse group of individuals.
  • Must be able to communicate effectively (written and verbal) across departments and collaborate with staff to assess business needs and recommend IT solutions. ​ 

Community Associations Institute is committed to making diversity, equity, and inclusion a core aspect in our membership, on our staff, and within the community association housing model at large. We firmly believe in the unique strengths of every individual and that diversity makes organizations more successful and communities more fulfilling. By actively cultivating diversity, we benefit from a vastly richer mix of ideas, perspectives, and life experiences that expand our thinking and our possibilities. We strive to foster a culture of discovery, innovation, and service as we continue to focus on our mission to build better communities.

We offer a competitive compensation and benefits package. Our office is located minutes from DC in the heart of Falls Church with a free shuttle bus to the East Falls Church Metro and is a few miles away from the route 50 exit off I-495.    

Please submit your resume and cover letter with salary requirements to Submissions that do not include salary requirements will NOT be considered.  Candidates ONLY--no calls from staffing firms please. Community Associations Institute (CAI) is an equal opportunity employer.

Department:    Finance and Administration

Location:         Hybrid, Falls Church and remote otherwise

Travel:            None