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2/6/2024  -  Falls Church, VA


First international leader ushers in new era of global collaboration and local impact.  


Feb. 6, 2024 — Falls Church, Va. —Community Associations Institute (CAI), the leading international authority in community association governance, education, and management, is proud to welcome Jeevan D’Mello, CMCA, AMS, LSM, PCAM, chief executive of Zenesis Corp., in Dubai, United Arab Emirates, as its 2024 president. 


D’Mello, the first person from outside the U.S. to hold the post of CAI president, has managed 5 major master planned communities and more than 170 high-rise ​communities during his career. Among them was Burj Khalifa, the tallest tower in the world, which he managed during its construction and initial years of occupancy. Now serving as head of an international business consulting company, D’Mello entered the community management industry in 2007, when the UAE passed a law that spurred the birth of the profession in the country. D’Mello was instrumental in the formation of the CAI Middle East Chapter in 2017, and he has spent several years as a CAI faculty member, delivering manager education programs to audiences around the globe.  


“It’s a great honor to be CAI president,” says D’Mello. “I’ve learned everything I know about this business from CAI and our valued members. My goal is to leverage this platform to share the resources CAI offers with professionals around the world. At the same time, I hope professionals in the U.S. also will get an opportunity to learn what happens in other parts of the world, how we handle issues, and how we innovate with the latest technology.” 


D'Mello believes the exchange of information and expertise will enrich community associations and foster innovation. “Together, we can harness a global perspective to empower local community associations and ensure a brighter future for all,” he says. 


Thomas M. Skiba, CAE, CAI's chief executive officer, expresses confidence that all CAI members will benefit from D’Mello’s leadership. We’re delighted to welcome Jeevan D’Mello as our 2024 president. His international perspective and commitment to knowledge sharing align perfectly with CAI’s values,” says Skiba. “We have so much to learn and share with one another. We look forward to an era of global collaboration and local impact.” 


Melissa Ramsey, CMCA, AMS, LSM, PCAM, of Mosaic Community Consulting in Lancaster, S.C., will serve as president-elect. 


D’Mello and Ramsey will be joined by the following members on the Board of Trustees. 


2024 Board of Trustees 

President—Jeevan John D'Mello, CMCA, AMS, LSM, PCAM—Zenesis Corporation—Dubai, UAE  
President-elect—Melissa Ramsey, CMCA, AMS, LSM, PCAM—Mosaic Community Consulting—Lancaster, S.C. 
Immediate Past President—Vishnu Sharma, CPA—Enumerate Financial Services—Fort Lauderdale, Fla. 
*Cameron D. Adams, CMCA, AMS, PCAM—Reston Association—Reston, Va. 
*Brian Butler, Esq., CMCA, AMS, PCAM—FirstService Residential Illinois—Chicago 
*Staci M. Gelfound, CMCA, AMS, PCAM—WPM Real Estate Management—Owings Mills, Md. 
*Melissa Hargrove, CMCA, AMS, LSM, PCAM—INFRAMARK—Cypress, Texas 
Michael Johnson, CMCA, AMS, PCAM—HOALiving—Draper, Utah 
Jessica Knutsen, CIRMS—USI Insurance Services—Falls Church, Va. 
*Matthew C. Kuisle, RS—Reserve Advisors—Tampa, Fla. 
Joel W. Meskin, Esq., CIRMS—The McGowan Companies—Fairview Park, Ohio 
*Matt D. Ober, Esq.—Richardson|Ober—Pasadena, Calif. 
*Joyce Sachs—1219 W. Wynnewood Condominium Association—Wynnewood, Pa. 
Mike Wolf—La Fontana Condominium Association—Denver 
Kelly Zibell, AMS, PCAM—Divergent Consulting—Morgan Hill, Calif.  


The Board of Trustees is supported by three membership representation groups. These elected members give their constituencies a voice in crafting CAI policy and work to ensure that CAI continues to provide services and benefits that members need and value. 


2024 Business Partners Council 

Chair—Jessica Knutsen, CIRMS—USI Insurance Services—Falls Church, Va. 

Chair-elect—Matthew C. Kuisle, RS—Reserve Advisors—Tampa, Fla. 

Dawn M. Becker-Durnin, CIRMS—Acrisure—Easton,


*M. Katherine Bushey, Esq.—Kaman & Cusimano—Columbus, Ohio 

Noelle Hicks, Esq.—Roberts Markel Weinberg Butler Hailey—Houston 

*Kathryn Krupp—Fenton Grant Kaneda & Litt—Irvine, Calif. 

Wendy Benner Miller—CAM Construction & Painting—Vacaville, C


q.—Richardson|Ober—Pasadena, Calif. 

Sean A. O'Connor, Esq.—Clarkson McAlonis & O'Connor—North Charleston, S.C. 

*Jennifer Olson—Centennial Bank—West Palm Beach, Fla. 

*Alexandria Pollock, CMCA, AMS, PCAM—BuildingLink—New York 

Cheryl Rhine, CIRMS—USI Insurance Services—Andover, N.J. 

2024 Community Association Managers Council 

Chair—Kelly Zibell, AMS, PCAM—Divergent Consulting—Morgan Hill, Calif. 
Chair-elect—Brian Butler, Esq., CMCA, AMS, PCAM—FirstService Residential Illinois—Chicago 
*Leslie Alvarez, CMCA, AMS, LSM, PCAM—Royal Palm Beach, Fla. 
*JoAnn Borden, CMCA, AMS, PCAM—Associa Minnesota—Brooklyn Park, Minn. 
Anne Calarco, CMCA, AMS, LSM, PCAM—Level Property Management—Las Vegas 
*Kara Foley, CMCA, AMS, PCAM—Seabreeze Management Company—Aliso Viejo, Calif. 
*Cameo D. Fong, AMS, PCAM—Angel's Site Management Solutions—Kapolei, Hawaii 
*Staci M. Gelfound, CMCA, AMS, PCAM—WPM Real Estate Management—Owings Mills, Md. 
Melissa Hargrove, CMCA, AMS, LSM, PCAM—INFRAMARK—Cypress, Texas 
*Bill Overton, PCAM—Desert Resort Management—Palm Desert, Calif. 
*Erik M. Rivera, AMS, PCAM—Manhattan Pacific Management—Beverly Hills, Calif. 
Margaret B. Tunstall, CMCA, AMS, PCAM—Genesis Community Management—Glen Allen, Va. 

Catherine B. Walston, CMCA, AMS, PCAM—myStreet Community Management—Richmond, Va. 


2024 Homeowner Leaders Council 

Chair—Mike Wolf—La Fontana Condominium Association—Denver 

Chair-elect—Joyce Sachs—1219 W. Wynnewood Condominium Association—Wynnewood, Pa. 

*Sandra Anderson—Green Hill Condominium Association—Wynnewood, Pa. 

*Patricia A. Book—Willow Springs Community Association—Fort Collins, Colo. 

Gary Burns—Mulholland Heights Homeowners Association—Calabasas, Calif. 

*Suzanne Mark—Saw Creek Estates Community Association—East Stroudsburg, Pa. 

Lucy Robertson—Artavia HOA—Houston 


*Newly elected/re-elected 




Media Contact: 
Blaine Tobin 

Senior Media Relations Manager | (703) 970-9235 


About Community Associations Institute  
Since 1973, Community Associations Institute (CAI) has been the leading provider of resources and information for homeowners, volunteer board leaders, professional managers, and business professionals in the more than 365,000 homeowners associations, condominiums, and housing cooperatives in the United States and millions of communities worldwide. With more than 45,000 members, CAI works in partnership with 36 legislative action committees and 64 affiliated chapters within the U.S., Canada, South Africa, and the United Arab Emirates as well as with housing leaders in several other countries, including Australia, Spain, and the United Kingdom. A global nonprofit 501(c)(6) organization, CAI is the foremost authority in community association management, governance, education, and advocacy. Our mission is to inspire professionalism, effective leadership, and responsible citizenship—ideals reflected in community associations that are preferred places to call home. Visit us at, and follow us at @CAISocial. ​

Phone: 703-970-9235