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announces NEW ETHICAL STANDARDS FOR COMMUNITY ASSOCIATION MANAGERS AND BUSINESS
April 15, 2022 — Falls Church, Va. — Community Associations Institute (CAI) recently made important changes for its professional designation holders pertaining to ethical standards that must be followed to maintain credentials administered by CAI.
Today, there are currently more than 55,000 community association managers in the U.S. and thousands of business partners who possess a diverse skill set to provide sound advice to the homeowner leaders who serve on the boards of homeowners associations, condominiums, and housing cooperatives. They also must perform their duties while following robust ethical standards that show integrity in their work.
CAI provides educational opportunities for community association professionals to achieve credentials such as the Association Management Specialist (AMS) designation, Large-Scale Manager (LSM) specialization, the Professional Community Association Manager (PCAM) designation, the Accredited Association Management Company (AAMC) designation, the Reserve Specialist (RS) designation, and the Community Insurance and Risk Management Specialist (CIRMS) designation. All are designed to elevate the professionalism of managers and business partners with the community associations they serve.
CAI encourages all designation holders to review these revised documents:
Community association management, in particular, has become increasingly specialized and challenging as communities have become more complex and demanding. The profession has taken an even greater importance as local governments have ceded growing responsibility to community associations—from road maintenance, trash collection, and street lighting to recreational amenities.
State legislatures occasionally have sought to license community managers the same as real estate brokers or property managers, but community association management is a profession requiring unique skills. Association managers are hired to work with volunteer boards of directors to enhance, preserve, and protect communities. While licensure of real estate brokers, agents, or property managers protects consumers in sales transactions, it does not protect homeowners in the ongoing management and operation of their communities.
CAI opposes the regulation of community association managers as real estate brokers, agents, or property managers but encourages the certification of community association managers. In states that propose mandatory regulation of these professions, CAI supports a regulatory system that incorporates adequate protections for homeowners, mandatory education and testing on fundamental management knowledge, standards of conduct, continuing education, and appropriate insurance requirements.
Community managers and business partners with CAI designations must hold themselves to the highest ethical standards in their work with community associations. If you are seeking to hire a credentialed manager, insurance and risk management expert, or reserve analyst for your association, visit our Directory of Credentialed Professionals .
About Community Associations Institute Since 1973, Community Associations Institute (CAI) has been the leading provider of resources and information for homeowners, volunteer board leaders, professional managers, and business professionals in the more than 355,000 homeowners associations, condominiums, and housing cooperatives in the United States and millions of communities worldwide. With more than 43,000 members, CAI works in partnership with 36 legislative action committees and 63 affiliated chapters within the U.S., Canada, South Africa, and the United Arab Emirates as well as with housing leaders in several other countries, including Australia, Spain, and the United Kingdom. A global nonprofit 501(c)(6) organization, CAI is the foremost authority in community association management, governance, education, and advocacy. Our mission is to inspire professionalism, effective leadership, and responsible citizenship—ideals reflected in community associations that are preferred places to call home. Visit us at www.caionline.org, and follow us on Twitter and Facebook @CAISocial.
For members and general inquiries, contact the
CAI Member Service Center:Phone: 703-970-9220
MEDIA CONTACT: Amy RepkePhone: 703-970-9239