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Frequently Asked Questions

​​​​​​What is a webinar?

An interactive program conducted via Internet and audio teleconference. The programs are hosted by industry experts and cover hot topics, best practices and subjects of special interest to our members.

Preview a sample webinar.

How do I register for an upcoming webinar?

See our schedule of upcoming events or register for a particular webinar.

How do I register for an archived, on-demand webinar?

CAI has a catalog of 500+ webinars on various topics, each of which offer continuing education toward CAI manager credentials. Review CAI's list of archived, on-demand webin​ars.

How does a webinar work?

On the scheduled date and time, participants will log onto the website to view the presentation online and simultaneously call in to hear the presenter or listen through your computer speakers, contribute to the discussion and participate in the Q&A. To log on, you must have an Internet connection and a phone line or computer speakers. Instructions for accessing the webinar will be sent via e-mail prior to the start of the program. If you miss the live presentation, you can access the archived version online whenever is convenient for you.

Why would someone attend a webinar?

Webinars are a convenient and cost-effective way for members and their colleagues to participate in a seminar with our industry's leading experts in the comfort of their own office or home.

Can I earn continuing education credit toward my credentials?

Yes! Registering for and attending a CAI webinar counts for 1 credit per hour toward:

  • CMCA recertification
  • AMS redesignation
  • PCAM redesignation

Most CAI webinars are 60 minutes long and provide 1 credit toward recertification/redesignation. You can see the number of credits for each webinar within the description of each product page​.

Additionally, every three hours of completed webinars counts as five points toward earning the PCAM. There is no limit to the number of webinar hours that can be used toward the PCAM​​ applicationPlease note, you cannot get credit twice for the same webinar, so please check your Classes and Events page for the full list of webinars you have completed before registering for another webinar.​​

Note: You mus be personally registered for a webinar in order to receive credit.

What types of topics are covered in the CAI webinars?

CAI offers specific programs for community managers and board members and information sessions promoting CAI initiatives. Some of the topics CAI has addressed includes foreclosures, environmental sustainability, ethics, preventing fraud and embezzlement, managing high-rise and mixed-use associations, and much more!​