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On-Demand Webinar
Webinar - Composure through Conflict: How to Quit Taking Things Personally
Are you a community manager or board member struggling to maintain your composure in the face of conflict? Discover how to master the inner game of self-governance and reclaim your peace of mind.Learn More -
On-Demand Webinar
Webinar- Solving for Security: Balancing Technology, Privacy, and Liability
Community association residents, board members, and managers need to tread carefully as they consider security solutions. Emerging technologies can threaten the privacy of residents. Even the perception of security can open up a community association to legal action. What should associations do to minimize liability? What contractual obligations do they have to provide security?Learn More -
On-Demand Webinar
Webinar – Safe and Healthy Communities: Nuances, Opportunities, and Strategies for Managing Fitness Programs
A fitness program is a great way to build value in your community, but it can be difficult to implement and manage in a safe and responsible manner. How can you choose the How to evaluate your current resources and demand to pick the right program. How legal, financial, and insurance considerations could affect your decisions.Learn More
Live Webinars
CAI hosts live webinars every month. Additionally, more than 600 on-demand webinars are available. Continuing education credit for management credentials is available.
Premiums Protection: The Power of Insurance Collaboration
Community associations face increasing challenges with rising insurance premiums, legal exposures, and safety concerns. Too often, the relationship between community managers and insurance brokers is overlooked, yet when these professionals work together, they provide powerful protection for the association. This session will demonstrate how a strong management–insurance partnership reduces costs, mitigates risk, strengthens board confidence, and ensures safer communities. Participants will learn practical strategies for creating this collaborative advantage.
Business Vibes & Virtues: A Manager’s Toolkit for Crafting Ethical Agreements
Community managers must navigate ethical issues when competing interests arise between board members and business partners. By prioritizing transparency and relationships, managers can build trust and credibility. Crafting clear, comprehensive agreements that follow CAI’s Professional Manager Code of Ethics sets a solid foundation and helps avoid potential legal hiccups down the road. Learn how to do it with grace, confidence, and high standards.
Special Presentation: Understanding the Fannie Mae & Freddie Mac Lender Questionnaires for Community Associations
The lending landscape for condominiums and housing cooperatives has changed dramatically in recent years, and the Fannie Mae and Freddie Mac lender questionnaires now play a major role in determining whether buyers in your community can secure conventional financing. For board members, managers, and homeowners, these forms can feel confusing, time‑consuming, and—at times—intimidating. But they don’t have to be.
In this pre‑recorded webinar, we break down the purpose, structure, and impact of the 2026 updates to the lender questionnaires in clear, practical terms.
Community Conversations Live
Community Conversations Live happen quarterly in collaboration with CAI chapters. Each conversation is led by community association leaders and industry experts and get to the heart of current news, issues, and trends we have in common. Join us and find solutions to create a powerful and positive impact on the community associations we serve.
On-Demand Webinars
With a catalog of more than 600 on-demand webinars, CAI has options for almost everyone.
Continuing education credit for management credentials is available.