SPONSOR SCAM WARNING

CAI ​POLICIES​

Eligibility: ​Exhibiting/sponsoring companies will be limited to those providing services, products or publications that are directly applicable to managers of community associations, homeowner leaders in community associations and business partners that service community associations.

Terms and Policies: Full payment must be received before CAI holds expo booth space/sponsorship. CAI reserves the right to refuse any exhibitor and/or sponsorship application or to cancel any prepaid exhibitor and/or sponsorship it deems appropriate to avoid conflicts of interest. CAI will refund payments for canceled sponsorships. Sponsorship refunds or cancellations cannot be made after any promotional materials have been created.

Cancellation: All payments will be refunded if notification of cancellation is received in writing by Feburary 2, 2024. No refunds will be made after February 2, 2024. Email cancellation requests to Lauren Piontek, lpiontek@caionline.org and Carly Reid, creid@caionline.org.​

Staffing of Exhibits: Exhibits must be staffed at all times during exhibit hours. CAI requests strict adherence to the opening and closing hours. It is imperative that no exhibitor begins dismantling, packing or teardown of their space until end of expo hours on Friday, May 11.

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Failure to Occupy Space: Space not occupied by the close of the installation period will be forfeited, and space may be resold, reassigned or used by CAI. No refunds will be made for failure to occupy space.
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Private Party Policy: All hospitality suites and hosted events must be approved by CAI. Hospitality suites/hosted events are not permitted during official conference activities. Non-exhibiting companies/groups/individuals are not permitted to host OR attend events at the official hotel during the conference. Contact Carly Reid at creid@caionline.org with any requests.​

CAI Suitcasing Policy: ​CAI has a no-tolerance policy regarding “suitcasing," which describes the practice by nonexhibiting/nonsponsoring companies or individuals of soliciting sales or sales leads in conference hotel, on the tradeshow floor, in the aisles or lobbies and/or representing their services or soliciting conference participants for conflicting social activities and wearing company logo wear in the hotel. 

​Nonexhibiting/nonsponsoring suppliers participating in the conference as attendees or speakers are prohibited from soliciting business on the tradeshow floor, in or after sessions, in the conference hotel.

It is considered bad form to conduct business outside of your booth. Talking to clients or prospects in or in front of someone else's booth is also a violation of CAI policy and will not be tolerated. All parts of the exhibit must remain in exhibitor's assigned space. No exhibit will be allowed to infringe upon aisle space.

​​Violators of these policies will be ejected from the show and charged the single-booth rate ($2,300), which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI conference or other event. In addition, CAI will have the hotel ca​ncel the illegal function at violator's expense.​

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Consent to Use of Photographic Images: Registration and attendance at, or participation in, CAIs Annual Conference & Exposition constitutes an agreement by the registrant to CAI's use and distribution (both now and in the future) of the registrant or attendee's image or voice in photographs, videotapes, electronic reproductions and audiotapes.

Anti-Harrassment Policy​
In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, hostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI has a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events. Visit www.caionline.org/anti-harassment for the full policy.​

​CAIs Diversity, Equity and Inclusion Statement: 
​​​Adopted by CAI Board of Trustees on August 18, 2021​​
Community Associations Institute is committed to making diversity, equity, and inclusion a core aspect in our membership, on our staffs, and within the community association housing model at large. We firmly believe in the unique strengths of every individual and that diversity makes organizations more successful and communities more fulfilling. By actively cultivating diversity, we benefit from a vastly richer mix of ideas, perspectives, and life experiences that expand our thinking and our possibilities. We strive to foster a culture of discovery, innovation, and service as we continue to focus on our mission to build better communities.​​Please visit the Diverse Communities​ page for additional resources.​