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General Information

​On Friday, August 1, 2003, Governor Gray Davis signed into law important amendments to the Manager Certification Titling Act, which requires managers of common interest developments to meet specific education requirements prior to holding themselves out as certified. For additional information about the education requirements, download the Manager Certification Titling Act Compliance Matrix.

It is key to remember that the law does not require that a manager be certified to manage a common-interest development. Instead, the law maintains that if a manager holds him/herself out as "certified," he or she must comply with the requirements of the law. If you have any questions regarding how to comply with the manager certification titling law, please contact Dawn Bauman by e-mail at dbauman(at)caionline.org or by phone at (703) 970-9224. ​

  
General Information

If you are unable to attend a course after you have registered, CAI can transfer your registration fee to another course, or to another person. Transfer requests must be received in writing at least five business days prior to the start of the course. You must pay a $25 fee at the time of transfer. Please fax your request to the Education Department at (703) 970-9558.​

If you need to cancel your registration, please write the CAI Education Department immediately, or fax your request to (703) 970-9558. Cancellations postmarked or fax date-stamped before two weeks prior to the start of the course will receive a tuition refund (minus a $100 administration fee). If the notice is postmarked or fax date-stamped less than two weeks prior to the course, your tuition will be refunded less a $150 administrative fee. No refunds will be issued after the start of the course.

  
Website

​Visit the Directory of Credentialed Professionals. You can search by individual name to determine what credentials a person holds. ​

  
Website

​You may visit My CAI to view your membership renewal date and obtain a membership card. Review your membership benefits. ​

  
General Information

​Membership applications are processed within three to five business days and a welcome kit is sent within one week. The kit will include detailed information about your benefits. ​

  
General Information

You can find product and service providers from coast to coast in our online Professional Services Directory. You can search by function (such as attorney, management company and reserve specialist) and by state.  

  
General Information

​Your notice includes a mandatory $15 fee for your state's Legislative Action Committee (LAC). The LAC serves our interests by lobbying for community associations and their residents. There is also an entry for a voluntary donation to CAI's Foundation for Community Association Research. The Foundation is the driving force for community association research and scholarship. Your voluntary contribution will ensure that the Foundation continues to sponsor projects (such as the National Survey of Homeowner Satisfaction), develop new publications (such as Best Practices Reports) and award scholarships. ​

  
Website

Yes. To register for a class, visit our Learning Center. Managers wishing to take Professional Management Development Program courses can link to additional information on courses and to online registration forms from there. You can also print out a registration form and mail it with your payment.

In addition, there are education courses for board members in various chapters throughout the country.

  
Website

​CAI members may sign in at the top right of the website using your e-mail address. If you do not remember your password, you may reset it. For assistance, refer to your membership card and letter that was mailed to you with your new member kit or call our Member Service Center at (888) 224-4321 (M-F, 9-6:30 ET). ​

  
General Information

​You'll need to contact the Florida Department of Business and Professional Regulations, Division of Professions, Regulatory Council of Community Association Managers at (850) 487-1395 to discuss the requirements for the state's Community Association Managers license. For additional information, visit www.myflorida.com/dbpr/pro/cam/cam_index.shtml

  
General Information

Your order may go to a CAI chapter or our bank prior to its arrival in our office. Orders are shipped within 10 business days of receipt of order. This may seem like a long time compared to commercial vendors like Amazon or Borders; however, they are multi-billion dollar companies with resources beyond ours. Your order is very important to us, and we will get it to you as soon as we can. ​

  
General Information

​Visit My Contact Info and update your information.

  
General Information

Yes. To order books, visit our Bookstore. The Bookstore contains a complete list of all our publications. The table of contents, key points and lists of charts and checklists are included with each book listing.​

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