Frequently Asked Questions About Publications

Publications CAI Press Digital Books FAQs

  • CAI digital books are electronic versions of printed CAI publications that can be read on your computer or mobile device. Mobile and desktop apps also allow users to download the books for offline reading.

  • CAI’s online bookstore will not recognize whether you already own a digital book. Before you accidentally purchase a digital book you already own, log in and check your My Orders tab on the CAI website. Or, log in to CAI’s digital books platform and check My Library.

  • Visit the CAI bookstore at www.caionline.org/shop.  
    In the search bar, type “digital book” and then press GO. Or, visit the Digital Books category in the menu on the left-hand side of your screen. You will be shown all the titles that are currently available as a digital book. Be sure to log in with your CAI credentials to see the member rate.

  • If you're in the CAI digital books platform, click on the Explore tab for additional digital books with links to the CAI bookstore.

  • Sometimes CAI emails end up in your junk mailbox or get rejected as spam. You do not actually need the email, but if you want to search, look for this email sender: [email protected].
    See the "How to Access Your digital book" section for more instructions. 

  • Yes, once you have purchased the digital book, it is yours. The title is stored in your library, and you can access it at any time by logging in with your CAI username and password. 

  • Online Browsers:
    • Chrome – Version 135 and above
    • Firefox – Version 130 and above
    • Safari – Version 23 and above
    • Microsoft Edge – Version 139 and above
    • iOS device browsers – Version 23 and above
    • Android device browsers – Version 135 and above
    iOS App:
    • The iOS app requires iOS 16.0 or later. It is compatible with iPhone, iPad, and iPod touch.
    Android App:
    • The Android app can be installed on tablets and smartphones running version 12.0 or later.

  • CAI does not refund payments for digital books.

  • As soon as you complete your purchase!
     

  • You can read your digital book on an iPhone or an iPad by going to the App Store and downloading the Mon'k app. Enter the email address you used to purchase the digital book. Login. Select “CAI” as the publisher. Enter your CAI password. Your digital books will appear as they do in the CAI digital books platform.

  • At the moment, only individual users may purchase digital books for themselves. CAI is exploring institutional access to digital books for multiple users within community associations, management companies, and business partner companies.

  • Yes, digital books can be downloaded on more than one device.

  • Yes, you can read your digital book by downloading the iPC Scholar 3.0 Reader for Windows or Mac.

  • You can read your digital book on an Android phone or tablet by going to the App Store and downloading the Mon'k app. Enter the email address you used to purchase the digital book. Login. Select “CAI” as the publisher. Enter your CAI password. Your digital books will appear as they do in the CAI digital books platform.

  • To view My Library, you must login with the same username and password you use for accessing the CAI website.

  • Login with the same username and password you use for accessing the CAI website. If you have forgotten your password, click here. 

  • If you would like to change or have forgotten your password, click here. 

  • Visit the CAI digital books platform at https://ebooks.caionline.org. Log in with the same username and password you use for accessing the CAI website. If you have forgotten your password, click here. The digital books you purchased will be listed under Bookshelf. Click on the digital book title, image, or "read online" button.

  • CAI digital books are fully searchable. Scroll to the top of the screen and look for the magnifying glass. Click on that and enter a keyword.

  • Select the text where you want to add a note. Click on Note from the Highlight, Note, Copy, Share Text pop-up bar, then the Note pop-up window will appear. 

  • Bookmarks can be made by clicking on the Bookmark ribbon in the upper right corner of the digital book you are reading.

  • You can highlight text by selecting the text that you want to highlight, then a pop-up window will appear. Click on Highlight from, Note, Copy, Share Text. 

  • Yes, click on the My Dashboard tab to see the bookmarks, highlights, and notes you have made.

  • No, pages from CAI’s digital books cannot be printed.

  • Yes, you can customize your settings using the toolbar icon in the upper right corner of the page. You can choose to: increase/decrease font size; wide, medium, or narrow margins; left aligned or justified text; white, sepia, or black background; set navigation to scroll or reflow; and set text into one or two columns.

  • CAI digital books are copyright-protected and cannot be shared in full. Access to CAI digital books is unique to each individual user. Preview pages and certain sections of digital books can be shared with others.

CAI Periodicals and Digital Content FAQs

  • The printed edition of Common Ground is a CAI member benefit. It is mailed to all individual members and the primary contact for organizations. Labels for each bimonthly issue are generated approximately 5 weeks before the magazine is mailed. Based on your join date, you may have missed the cut off date for the set of labels. E-mail [email protected] for more information.

  • The digital edition of Common Ground is available to all CAI members — individual members, the primary contact for organizations, and organization affiliates. It also is open to nonmembers. Members will receive an email when each new issue is activated. The digital edition also can be accessed by visiting www.caionline.org/publications/common-ground
     

  • The printed edition of Community Manager is a CAI member benefit unique to community association managers and management company executives. It is mailed to individual members and the primary contact for organizations. Labels for each bimonthly issue are generated approximately 5 weeks before the magazine is mailed. Based on your join date, you may have missed the cut off date for the set of labels. E-mail [email protected] for more information.

  • The digital edition of Community Manager is available to all CAI members who are community association managers and management company executives — individual members, the primary contact for organizations, and organization affiliates. It also is open to nonmembers. Members will receive an email when each new issue is activated. The digital edition also can be accessed by visiting www.caionline.org/publications/community-manager/
     

  • Yes! CAI accepts submissions for Common Ground magazine, Community Manager newsletter, Ungated blog, and HOAresources. We encourage you to review our writers’ guidelines, editorial policy, and editorial calendar for Common Ground at www.caionline.org/publications/common-ground/writers-guidelines/

    Access Community Manager writers’ guidelines at wwww.caionline.org/publications/community-manager/

    Submissions for Ungated or HOAresources? Email [email protected]
     

  • Absolutely! View our sponsorship and marketing opportunities at www.caionline.org/sponsorship-and-marketing-opportunities/
     

  • Yes! You are welcome to share CAI content. Feel free to use the sharing buttons inside each platform to send links. In addition, CAI is happy to prepare reprints that can be printed and distributed for your audience.

    Articles in Common Ground™ magazine and Community Manager newsletter may not be reproduced without permission, but we are happy to prepare reprints upon request. Please fill out the reprint request form at www.caionline.org/publications/common-ground/reprint-requests/

    Articles from HOAresources and CAI's Ungated blog can be reprinted without seeking prior approval provided the content is unchanged and you include a reprinted with permission line.

    For HOAresources reprints, please add the following attribution line:
    Reprinted with permission from HOAresources, the site powered by CAI with information and tools for condominium and homeowners association leaders https://hoaresources.caionline.org  


    For Ungated reprints, please add the following attribution line:
    Reprinted with permission from CAI's Ungated blog. Visit blog.caionline.org for more news and insights on community association living.
     

  • E-mail [email protected]