Community Associations Institute announced the recipients of the 2021 Chapter Awards, celebrating the successful initiatives that contribute to the success of CAI and the community association housing model.
The Coachella Valley Chapter and North Carolina Chapter received the Excellence Award— recognizing overall excellence in public affairs, membership, chapter management & development, member services, and leadership.
Five chapters were honored for Chapter Operations & Sustainability by creating initiatives focused on strengthening the internal workings of the chapter.
- Northeast Florida (Small)
- Heartland (Medium)
- Central Florida (Large)
- Arizona (Very Large)
- Illinois (Extra Large)
The following chapters received the Leadership Award for creating strategic activities enhancing the mission and vision of the organization and/or contribute to the overall growth of the industry.
- Northeast Florida (Small)
- Heartland (Medium)
- Minnesota (Large)
- Coachella Valley (Very Large)
- Illinois (Extra Large)
Five chapters received the Membership Engagement Award which honors services improving and enhancing overall membership experience, satisfaction, and value of CAI.
- Alabama (Small)
- Western Oregon (Medium)
- Minnesota (Large)
- San Diego (Very Large)
- Keystone (Extra Large)
Four chapters received the Public Affairs Award for building the CAI brand and making the community aware of the services and resources available.
- Alabama (Small)
- Heartland (Medium)
- North Carolina (Very Large)
- Orange County Regional (Extra Large)
Five chapters were honored with the Out of the Box Award for creating or revitalizing enhancements to the chapter's routine to think differently about achieving the chapter's goals.
- Alabama (Small)
- Heartland (Medium)
- Michigan (Large)
- North Carolina (Very Large)
- Illinois (Extra Large)
The following chapters were honored for Best Net Growth and Best Net Retention.
Best Net Growth
- Hudson Valley – 13% (Small)
- Wisconsin – 13.9% (Medium)
- Minnesota – 16% (Large)
- Channel Islands – 6.4% (Very Large)
- New Jersey – 7.2% (Extra Large)
Best Net Retention
- Southwest Virginia – 87.29% (Small)
- Heartland – 91.72% (Medium)
- Greater Inland Empire – 84.22% (Large)
- Channel Islands – 92.33% (Very Large)
- Orange County Regional – 84.80% (Extra Large)