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NBC-CAM Hires Executive Director

5/8/2012  -  Falls Church, VA

John H. Ganoe, CAE, a professional who has dedicated almost 25 years to the trade association field, has been hired as executive director of the National Board of Certification for Community Association Managers (NBC-CAM). The nonprofit organization awards the Certified Manager of Community Associations Credential (CMCA).

Selected by the NBC-CAM Board of Commissioners, Ganoe replaces Dawn Bauman, CAE, who resigned in March to take another position. He will assume his position on a full-time basis starting May 14.

Ganoe’s trade association experience includes serving for the past six years as the executive director of a credentialing program in the health arena, where he nearly doubled the number of credential holders, expanded legislative and regulatory activities and enhanced the organization’s communications with credentialed professionals, the media and other stakeholder groups.

"John was the perfect candidate for this critical position," says Tom Skiba, CAE, chief executive officer of Community Associations Institute (CAI) and NBC-CAM. "His trade association and credentialing experience make him the ideal fit for the job. I’m sure he’ll continue the growth and success experienced by NBC-CAM in recent years."

The CMCA credential is the first tier of credentialing for community association managers. Subsequent tiers include the Association Management Specialist (AMS), the Professional Community Association Manager (PCAM) and the Large Scale Manager (LSM) designations, each awarded by CAI.

The CMCA program consists of four basic steps:

  • Coursework in accounting, collections, ethics, finance, governance and the law
  • A rigorous examination
  • Adherence to a code of professional standards and ethics
  • A commitment to continuing education and professional development

"It’s a wonderful opportunity when you can step into an organization that is already so highly recognized and respected," Ganoe says. "Despite the successes in recent years, we can still strengthen both NBC-CAM and the CMCA credential, as well as aggressively promote the value of the credential to the tens of thousands of community associations that rely on professional managers."

Ganoe holds a master’s degree in communications from Purdue University and a bachelor’s degree in international studies from American University.

NBC-CAM was created by CAI in 1995 as an independent, yet affiliated, nonprofit organization to develop and administer the CMCA certification program. Almost 12,000 managers have earned the CMCA credential in less than 20 years.

For more information about NBC-CAM, visit, call (866) 779-CMCA (toll free) or e-mail

With nearly 32,000 members dedicated to building better communities, CAI works in partnership with 59 domestic chapters, a chapter in South Africa and housing leaders in other parts of the world. CAI provides information, education and resources to community associations and the professionals who support them. CAI’s mission is to inspire professionalism, effective leadership and responsible citizenship—ideals reflected in communities that are preferred places to call home. Visit or call (888) 224-4321.

For members and general inquiries, contact the CAI Member Service Center:
Phone: 703-970-9220
Fax: 703-970-9558

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Fax: 703-970-9558