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Community Association Managers in 19 States Pass National Certification Exam

10/4/2000  -  Alexandria, VA

The National Board of Certification for Community Association Managers (NBC-CAM) has granted credentials to 58 professionals who have completed the requirements to become Certified Managers of Community Associations. The CMCA certification demonstrates that these managers have passed NBC-CAM's national exam and met requirements for managing condominium, cooperative and homeowners' associations, joining more than 3,200 CMCA certificants nationwide.

To obtain the CMCA certification, a manager must successfully complete a 16-hour classroom course, the Essentials of Community Association Management, and pass the National Certification Examination. The test was developed by over 1000 managers, homeowners, and association professionals and is administered by an independent outside testing agency. Certified managers must adhere to the CMCA Standards of Professional Conduct and take continuing education courses to recertify. If CMCA certificants do not comply with the Standards of Professional Conduct, they are subject to disciplinary action, up to and including suspension or revocation of the credential.

The CMCA certification is the first tier of the pyramid of professionalism for community association managers, which is followed by the Association Management Specialist (AMS) and the Professional Community Association Manager (PCAM) designations offered by the Community Associations Institute (CAI).

NBC-CAM is the first and only nationwide organization created solely to certify community association managers and to help consumers identify managers who have demonstrated fundamental competency and knowledge in this profession. With the dramatic increase in association-governed housing over the last 25 years (10,000 community associations in 1970 versus 205,000 today), there is an expanded need for education in community association management.

A community association manager's duties include:

  • providing administrative, operational and managerial counsel to association boards and residents;
  • developing association budgets and financial reports,
  • directing the enforcement of community association covenants and restrictions,
  • assisting board members in the selection of contractors and insurance providers,
  • overseeing payment for community association services,
  • directing association personnel, and
  • performing site inspections.

The National Board of Certification for Community Association Managers (NBC-CAM) was established in 1995 by the Community Associations Institute to ensure that managers have the appropriate skills to effectively manage community associations. The Community Associations Institute is a nonprofit association created in 1973 to educate and represent the nation's 205,000 community associations—condominium associations, homeowner associations and cooperatives. CAI members include homeowners, associations and the professionals who provide products and services to them.


Certified Managers of Community Associations


  • Dollie Bachman, University Village Owners Association, Charlottesville, VA.
  • Kathie Barnes, Canyon Lake POA, Canyon Lake, CA.
  • Theodora Bender, Colorado Management & Associates, Littleton, CO.
  • Erin Bridgforth, CCMC, Scottsdale, AZ.
  • Carolyn Capozziello, Dobbin Management, Inc., Naugatuck, CT.
  • William Chini, Crystal Lake Resort, Naples, FL.
  • Ronald Clewer, William Charles Investments, Loves Park, IL.
  • David Cooper, Meyer Real Estate, Gulf Shores, AL.
  • Carolyn Cummins, Alliance Association Management, Austin, TX.
  • Patrick Curran, Progressive Management, Inc., Clearwater, FL.
  • Stephen Doran, Condominium Management Services, Inc., Lindenwold, NJ.
  • Bernie Eggener, Monon Management Services, LLC, Indianapolis, IN.
  • Mary Ann Ettawageshik, Georgetown Village Condominium, North Bethesda, MD.
  • Karen Flanders, The Case Bowen Co., Dublin, OH.
  • Tammy Follett, Sun City Vistoso Community Association, Tucson, AZ.
  • David Foster, Integrated Property Management, Inc., Naples, FL.
  • Mary Ann Garst, Property Management People, Inc., Frederick, MD.
  • Joann Getz, I & I Property Management, Fresno, CA.
  • Joyce Gross, The Smith Management Group, St. Louis, MO.
  • Linda Hansen, Cadden Parfrey Services, Tucson, AZ.
  • Karen Harris, Colorado Management & Associates, Littleton, CO.
  • Katherine Hines, Fripp Island POA, Fripp Island, SC.
  • Bruce Horvath, Cardinal Property Management, Anaheim, CA.
  • Janice Hudson, Meyer Real Estate, Gulf Shores, AL.
  • Vickie Johnson, Community Resources of Virginia, Inc., Midlothian, VA.
  • R. David Keenan, Colorado Management & Associates, Littleton, CO.
  • Kimberly King, Caretaker, Inc., Gilbert, AZ.
  • James Kraut, Keys-Caldwell, Inc., Venice, FL.
  • Michele Lawson-Clarke, CTB Services Corp., Boulder, CO.
  • Jason Lescalleet, American Properties Team, Woburn, MA.
  • William Leys, Manderley Property Services, Inc., San Luis Obispo, CA.
  • Catherine Luciano, East Park Condo Association, Naugatuck, CT.
  • Angela Lugo, Taylor Management Co., Morristown, NJ.
  • Vicki MacHale, Vintage Hills POA, Temecula, CA.
  • Marion MacKay, Dominick Mullaney & Associates, West Long Branch, NJ.
  • Michael Mazzitelli, E.W. Murray Associates, Inc., Howell, NJ.
  • Lillian McCarthy, Certified Management, Inc., Honolulu, HI.
  • Jon McKenna, Certified Management, Inc., Honolulu, HI.
  • Carol Metzen, Northwest Management Group, Ltd., Palatine, IL.
  • Miguel Mora, Britannia Realty Management, Miami, FL.
  • Kim Morris, Uwharrie Point Community Association, New London, NC.
  • Erika North, The Smith Management Group, St. Louis, MO.
  • Gary Owens, The Dartmouth Group, Bedford, MA.
  • Laurie Owen, Canyon Lake POA, Canyon Lake, CA.
  • Christopher Pesek, Lieberman Management Services, Inc., Buffalo Grove, IL.
  • Jane Pritz, Community Resources of Virginia, Inc., Midlothian, VA.
  • Elizabeth Rick, Sudler & Co., Chicago, IL.
  • Thomas Roche, Colorado Management & Associates, Littleton, CO.
  • Sandra Slusher, McShane & Associates, West Bloomfield, MI.
  • Caroline Steeley, Zalco Realty, Inc., Silver Spring, MD.
  • Dorothy Thomas, Resource Property Management, Largo, FL.
  • McKenzie Thomas, Silverado Community Management Services, Inc., San Diego, CA.
  • Kara Tretbar, Caretaker, Inc., Gilbert, AZ.
  • Richard Vollmer, Pocono Mountain Lake Estates Community Association, Bushkill, PA.
  • Garland White, Pecan Plantation Owners Association, Granbury, TX.
  • Joyce Winward, Chartered Management Co., Las Vegas, NV.
  • Jacalyn Wood, Keys-Caldwell, Inc., Venice, FL.
  • Maurice Zepeda, CEO, Inc., Roseville, CA.

Phone: 703-970-9235