Contacting CAI just became easier—and free. Whether you're joining CAI, renewing a membership, buying a book, registering for a course or just looking for answers, you can now call CAI toll-free at (888) CAI-4321.
The new, toll-free line is staffed by the CAI Direct team Monday through Friday from 9 a.m. to 5 p.m. ET.
CAI's main number—(703) 548-8600—remains in service, but members are encouraged to use the toll-free number.
"This allows members to contact CAI at no cost to them," says John Arrington, CAI's manager of customer service. "While the number is new, one thing isn't changing: Our commitment to providing friendly, convenient and responsive customer service."
Led by Arrington, the CAI Direct staff includes Alta Schmidt, supervisor of customer service, and customer service representatives Olympia Carter, Yvette Gonzalez and Jeanine Hurley.
Those who prefer the computer can continue to do business with CAI at www.caionline.org. Specific links include:
More than 50 million Americans live in an estimated 260,000 condominium and homeowner associations, cooperatives and other planned communities. More than 1.25 million homeowners serve on community association boards. Their communities are served by tens of thousands of professional community managers and supported by professionals in the fields of accounting, communications, engineering, finance, law, maintenance, technology and security.
CAI is a national organization dedicated to fostering vibrant, responsive, competent community associations. Its mission is to help community associations promote harmony, a sense of community, responsible citizenship and effective leadership. CAI's 16,000-plus members include community association volunteer leaders, professional managers, management companies and businesses and professionals who provide products and services to community associations.