SMS Terms of Use Policy

Effective Date: 06/17/2025 

By opting in to receive SMS messages from Community Associations Institute and subsidiaries (“we”, “us”, or “our”), you agree to the following terms and conditions. Please read them carefully. 

1. Program Description 

We may use SMS (Short Message Service) or text messaging to communicate with you regarding: 

  • Account updates 

  • Transaction alerts 

  • Promotions or special offers 

  • Customer support 

  • Important service notifications 

Message frequency may vary depending on your interactions with us. 


2. Opt-In and Consent 

By providing your mobile number and opting in to receive SMS messages: 

  • You confirm that you are the subscriber or authorized user of the mobile number provided. 

  • You expressly consent to receive recurring text messages from us, including automated and pre-recorded messages. 

 

3. Opt-Out and Help 

You may opt out of receiving SMS messages at any time: 

  • Text STOP to unsubscribe. 

After you send “STOP,” you will receive one final message confirming you have opted out. You will not receive further messages unless you opt back in. 

 

4. Costs and Fees 

Message and data rates may apply depending on your mobile carrier and plan. Check with your wireless provider for details. 

 

5. Supported Carriers 

Our messages may be delivered via major U.S. and international mobile carriers. Delivery is not guaranteed and may be affected by carrier issues or service disruptions. 

 

6. Privacy 

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information. 

 

7. Eligibility 

You must be at least 18 years old or have the consent of a parent or guardian to participate in our SMS program. 

 

8. Changes to Terms 

We reserve the right to change this SMS Terms of Use Policy at any time. Changes will become effective upon posting. Your continued use of SMS services after changes means you accept the new terms. 

 

9. Contact Us 

For questions about this SMS policy, you can contact us at: 
📧 Email: [email protected] 
📞 Phone: 1-888-224-4321 
📬 Address: 6402 Arlington Blvd., Suite 500, Falls Church, VA 22042