Government Intervention in Association Disputes

CAI does not support the creation of new ombudsman or similar programs and instead advocates for education of homeowners rights and responsibilities and community-led solutions that best meet the unique needs of each association.

For information on state laws regarding alternative dispute resolution practices, click here.

Ombudsman or Similar Programs Map

Seven states created ombudsman offices or similar programs. Each program is unique; for example, Colorado has an HOA Information and Resource Office and Florida's ombudsman office pertains only to condominium law.

Click on one of the blue states to learn more about the state's ombudsman office or similar program.

Colorado     South Carolina      Illinois   

Virginia    Delaware       Florida          

Nevada

                

NOTE: Minnesota and Utah created ombudsman programs in 2025, and currently lack staff and a website. For more information on these new programs, please refer to the 2025 legislative end of session reports for Minnesota and Utah. 

CAI Civility Pledge

Learn more

Resources

Dispute Resolution for Residents

Public Policy: Alternative Dispute Resolution


Best Practices: Governance

Gain access to CAI’s exclusive white papers

CAI’s white papers are the premier source of analysis on community association policy issues and will help you understand how policy decisions impact community associations in your state. Fill out the form with your details to get started. If you're already a CAI member, you can log in to access these free resources.

*Interested in unlocking member-only benefits? Learn more about becoming a CAI Member today.

Submit Now