The manager is trained to deal with conflict. He or she typically won’t get involved in quarrels you might be having with a neighbor.
The manager is an advisor to the board. He or she is not a board member.
The manager is available to residents. It’s best to call and arrange a meeting.
The manager answers questions. Residents are encouraged to read the newsletter or check the association website or bulletin board first.
The manager is responsible for monitoring contractors’ performance. A manager does not supervise them.
The manager inspects the community regularly. Even an experienced manager won’t catch everything. If you know of a maintenance issue, report it.
The manager does not set policies. A manager follows policies set by the board.
The manager has a broad range of expertise. However, he or she is not a consultant to residents.
The manager is a great resource. However, he or she is not available 24/7 except for emergencies.
These guidelines were originally featured in our blog, Ungated. Read it here and subscribe today!
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register for community now: cai's 2019 annual conference & expo
may 15–18, 2019 | orlando, fla.
>>Register Now!
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cai reaches membership milestone
more than 40,000 members and counting!
The membership increase is a significant gain following the Oct. 1, 2017, announcement of CAI's new membership dues restructure plan for the Homeowner Leader membership type. Under the new structure, community associations have the opportunity to sign up to 15 board members for only $250. Prior to the change, CAI membership totaled 34,555. CAI's overall membership has experienced a 14 percent increase and a 34 percent increase for homeowner leaders over the past year-and-a-half.
>>Read the official statement here.
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Ccal announces recipient of lifetime achievement award
Ronald L. Perl, partner-in-charge of Hill Wallack's community associations and eminent domain practice groups in Princeton, N.J., has been awarded the Don Buck Lifetime Contribution Award, the most prestigious honor given by the College of Community Association Lawyers (CCAL).
The award recognizes attorneys who exhibit exceptional leadership in the field of community association law.
For the past 40 years, Perl has devoted his career to the community association industry and to CAI. He served as president of the New Jersey chapter in 1986 and president of CAI National in 2007. Perl was inducted as a CCAL fellow in 1994. In addition, he served as president of the Foundation for Community Association Research, member of the New Jersey Political Action Committee, and commissioner on the Community Association Managers International Certification Board. He has chaired CAI's Government and Public Affairs Committee, the Federal Legislative Action Committee, and the national Business Partners Council.
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