Acquire necessary customer service skills to communicate confidently with your clients and find solutions to common issues.
Whether you lead a community association board, manage volunteers, collaborate with colleagues, or strive to meet the needs of your clients, this course is specifically designed to equip you with proven strategies and tactics for reaching a level of personalized human communication that will eventually give you a competitive advantage and a positive outcome. Learn how to effectively and confidently communicate, and use the soft skills needed for providing the best experience for homeowners, clients, and colleagues. Topics include:
Perfect Phrases for Customer Service and digital access to sample documents, articles, and other resources.
1 day | 9 a.m. to 5 p.m.
CAI manager member: $459 | nonmember: $559 Join Now!
REGISTRATIONRegister now for the M-390 classroom course (click on the location below).