Skip Ribbon Commands
Skip to main content

M-380: Litigation Training for Managers

​​​​​​ Learn how to prepare for the possibility of litigation.

This course covers the many topics leading up to, during, and following litigation and what the community manager can do to be prepared for any situation. Topics include:

  • Preparing and responding to the possibility, likelihood, and reality of litigation
  • Understanding the discovery process
  • Selecting, preparing, and rebutting expert witnesses
  • Using alternative dispute resolution
  • Preparing for trial and testifying in court
  • Evaluating post-trial realities and options

Course Materials

Participant guide and digital access to articles and additional resources.

Course Length and Format

Classro​om Edition: 1.5 days | Day 1: 9 a.m. - 5 p.m. | Day 2: 9 a.m. - 12 Noon

Certificate Information
Students have 30 days from the live course to complete an online M-300 verification question and evaluation to ensure you get credit for this course. You must complete both items to receive credit.


CAI manager member: $579 | nonmember: $67​​9 Join Now!


Register now for the M-380 classroom course (click on the location below).