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M-320: High-Rise Maintenance and Management

​​​​Learn how to address the unique challenges of multi-story communities.
This course provides an in-depth understanding of the unique management needs of a high-rise building. You’ll experience hands-on learning through on-site building visits and walkthroughs of a central plant, roof and recreational facilities. See major systems in operation and discuss maintenance operations and procedures with building staff. Topics include:

  • Physical elements of a high-rise building
  • Multi-story construction and maintenance
  • High-rise community operations
  • Common areas and recreational facilities

Course Materials

Participant guide and digital access to bonus readings and materials.

Course Length ​and Format

  • Virtual Edition (Zoom): 2 days | 12-3 p.m. ET both days​
  • Classroom Edition: 2 days | 9 a.m. - 5 p.m. both days
  • Online Course: 6-8 hours to complete the course plus 4 hours of study via reading assignments. Students have 4 months—120 days from the purchase date—to complete the course and take the 60-minute​ exam to receive credit.​

Certificate Information

Students have 30 days from the live course to complete an online M-300 verification question and evaluation to ensure you get credit for this course. You must complete both items to receive credit.


CAI member: $499 | Nonmember: $59​9 Join Now!

The M-320 is available in two formats: a classroom course (click on the location below) and online.
M-320 Online Course