Skip Ribbon Commands
Skip to main content

CAI Policies



Whenever competitors within an industry gather together, appropriate care must be exercised to ensure that violations of anti-trust laws do not occur. All participants of this meeting should avoid any collusive practices or discussions. Collusion is an agreement to fraud and most usually is evidenced in the following anti-trust violations: product boycott, restrictive market allocation, refusal to deal with a third party, and price restraining activities.

There need not be written or verbal agreements to frau​d. Conversation regarding any of these sensitive areas may be construed as implicit violations. You should avoid discussing pricing, such as the prices you pay and the prices you charge, including labor costs; market share and allocation; quality ratings of products or suppliers – particularly those that may cause a competitor to lock out or to cease purchasing from a specific supplier; any other areas that might have anti-competitive repercussions. For your own protection, and the protection of your company, CAI recommends that should one of these subjects be brought up in any discussion, it would be in your best interest to voice your objection to it and disassociate yourself from the discussion should it continue.​


In order to provide all participants at events, including members and other attendees, speakers, exhibitors, sponsors, employees, and volunteers, the opportunity to interact professionally and benefit from the event, CAI is committed to providing a safe and productive environment free of discrimination, hostility, harassment, and retaliation based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, or any other characteristic protected by law. CAI has​ a zero-tolerance policy for discrimination, harassment, and retaliation and is committed to enforcing this policy at all CAI events. Visit for the full policy.

​Full refunds will be issued if written cancellation is received by August 12, 2020. Cancellations received between August 13-26, 2020, are subject to a 50% administrative fee. Registration fees are not refundable after August 26, 2020. Email cancellations to Holly Carson at


CAI has a no tolerance policy regarding "suitcasing," which is the practice of non-sponsoring companies or individuals soliciting sales o​r sales leads in the lobbies, and/or representing their services or soliciting retreat participants for conflicting social activities. Non-sponsoring suppliers participating in the retreat as spea​kers are prohibited from soliciting business in the hotel. Violators ​of this policy will be charged the Event Sponsorship rate ($6,000), which must be paid prior to registering as an attendee, exhibitor or sponsor at any future CAI event. It is considered "bad-form" to conduct business outside of your own tabletop area. Talking to clients or prospects in-front of someone else's display is also a violation of CAI policy will not be tolerated. 

All hospitality suites and hosted events must be reserved, approved, and paid for through CAI. Hospitality suites/hosted events are not permitted during official Retreat activities. Non-sponsoring suppliers are not permitted to host OR attend events at the official hotel during the Retreat. Violators of these policies will be ejected from the Retreat if applicable, and charged $6,000, which must be paid prior to registering as an attendee, exhibitor, or sponsor at any future CAI events.​