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​​​​​​​Thursday, october 11

Opening General Session ​ Community Next: 2020 and Beyond

A dynamic, energetic, and interactive look at where we are as an industry and where we are headed. Featuring video, audience polling, presentations, and table group discu​ssions.​ 


     The State of the Industry
​       In this session, Tom reports on the challenges, opportunities and trends 

       affe​cting community associations and leaders of management companies.​

    Thomas Skiba, MBA, CAE, Chief Executive Officer ​​     
    Community Associations Institute, Falls Church, VA

JH.jpg Community Next: Leadership Perspectives

 CAI President John Hammersmith shares leadership best practices to
 further  develop your management skills as we move toward a new definition of
 community in
an ever-​changing landscape.​​

 John Hammersmith, CMCA, AMS, PCAM
 Hammersmith Management Inc, Englewood, CO

dawn.jpg  Industry Government & Public Affairs Update

   In this presentation, Dawn provides a federal affairs update covering critical changes
   to laws and regulations affecting community associations and the management 
   profession. Hear about the trends, unique cases and policy positions that you need to
   be aware of.​​

 Dawn Bauman, CAE
 Community Associations Institute, Falls Church, VA​​

General Session ​with david meerman scott
Marketing & Sales Strategist Generating Attention & Growing Business in a Real-Time World

Our always-on, web-driven world has new rules for competing and growing business. Advance planning is out – agile is IN! Those who embrace new ways will be far more successful than those who stay stuck and afraid to change. No one knows more about using new real-time tools and strategies to spread ideas, influence minds, and build business than David Meerman Scott. 

David Meerman Scott is an internationally acclaimed strategist, whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights hel​p people, products and organizations stand out, get noticed and capture hearts and minds. He is author or co-author of ten books – three are international bestsellers. The New Rules of Marketing & PR, is a modern business class​ic with over 375,000 copies sold so far. Scott also authored Real-Time Marketing & PR, a Wall Street Journal bestseller, Newsjacking,World Wide Rave, and the new hit book The New Rules 4 of Sales & Service. He co-authored Marketing the Moon (now in production as a featurelength film) and Marketing Lessons from The Grateful Dead.​  
Marketing & Sales Strategist – Generating Attention & Growing Business in a Real-Time World


9:15 – 10:30 a.m.


Breakout 1 ​- “Take Care of Yourself"

  • Discover Your Leadership Style
  • 8 Dimensions of Leadership Personal Map

Breakout 2 - “Take Care of Your Business"

Breakout 3 - “Take Care of Your Future"

  • 3 Future-oriented technologies​ 

10:45 a.m. – 12:00 p.m.


Breakout 1 - “Take Care of Yourself"

  • Discover Your Leadership Style
  • 8 Dimensions of Leadership Personal Map

Breakout 2 - “Take Care of Your Business"

Breakout 3 - “Take Care of Your Future"

  • 3 Future-oriented technologies

1:30 – 4 p.m.
GENERAL SESSION: "Rise up - Start with gratitude, finish with greatness"

DENNIS.jpegRegardless of how the pace and tools of the community association management business change, there is no greater commodity to any organization than the resourcefulness of its leaders and employees.  In this powerful program, Dennis Giannetti will share some of the best leadership and business development material found in the Ninja Selling, Go-Giver, and Tony Robbins Coaching programs.
Some of the areas of focus include:

  • The Talent Triangle: Finding, Understanding & Developing Loyal and Committed Employees
  • Inspiration, Expectation, Appreciation
  • Ready, AIM, & RISE UP

Dennis is one of only six Master Ninja Selling Instructors in the world. He also currently serves as President of his homeowners association. Since 1995, Dennis has been speaking to executives, leaders, and entrepreneurs about how to create meaningful and profitable careers and businesses.

saturday, OCTOBER 13

9-11 a.m.
GENERAL SESSION: "the future: industry disruptors and opportunities"

Gilmore-download-photo-3.jpgJames H. Gilmore, Co-author of The Experience Economy, James H. Gilmore is an author, speaker, and management advisor to organizations throughout the world, helping them go deep on innovative ways to create customer value and new revenue. 

As co-author of The Experience Economy, Jim Gilmore literally wrote the book that spawned worldwide interest in experience design, customer experience management, and experiential marketing. Mr. Gilmore frameworks for the structure of this shift in the economy have helped countless companies understand the unique power of experience thinking in driving new strategy.

Mr. Gilmore is an Assistant Professor in the Innovation and Design department in the Weatherhead School of Management at Case Western Reserve University. He is also Batten fellow and adjunct lecturer at the Darden Graduate School of Business at the University of Virginia, where he teaches a course on the Experience Economy. Mr. Gilmore is also a visiting lecturer in Apologetics at Westminster Seminary California, where he teaches a course on cultural hermeneutics. ​

Mr. Gilmore is sought by enterprises around the globe for his expertise in conceiving and designing new ways of adding value to their economic offerings. He is a frequent keynote speaker, as well as workshop facilitator and executive coach -- helping organizations understand the experience economy and its implications on their operations.​

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