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The CAI Exchange is the destination for our member to connect, grow, and learn. As the leading authority in community association education, governance, and management, the CAI Exchange is our online community where we build, retain, and grow our membership. It's one of CAI's fastest-growing benefits as the place where our members can ask questions and get answers 24/7 on community association topics. Since launching in 2016, our members are obsessed with the CAI Exchange. We have 50,000+ Exchange members with more than 3,000 posts each month.
CAI serves more than 43,000 members representing 64 chapters across the U.S and worldwide— including Canada, Australia, and the Middle East.
We're looking for a part-time Online Community Manager to moderate and lead the CAI Exchange, a cloud-based online community.
As CAI's Online Community Manager, you will report to the Director of Marketing and be responsible for developing strategy, monitoring performance and daily management of the Exchange by collaborating with various CAI departments, you will share and deploy online community best practices, industry trends, and create the strategic vision of the CAI Exchange. The Online Community Manager guides CAI's community forum to ensure that it meets the definition and standards of the Institute and its affiliates, advances equity and diversity, and adheres to other guidance outlined by CAI's mission and position statements.