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 M-100: The Essentials of Community Association Management - Seminar 

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This course is a comprehensive community association management course that provides a practical overview for new managers, an essential review for veteran managers, and an advanced course for board members. It's available as a 2 1/2 day seminar or as an online course (includes Participant Guide). Even the most experienced managers find it worthwhile—there's always something to learn...new ways to get the job done better and in less time. Whether you learn a step-by-step procedure, a clearer understanding of roles and responsibilities, or a simple remark to defuse a potential confrontation, you'll find your time in this course is well spent.

The Essentials of Community Association Management covers:

  • The legal documents and statutes that enable a community to operate
  • Roles and responsibilities of managers, owners, committees, and the board
  • Management ethics for professional community association managers
  • Steps for developing and enforcing community association rules
  • Manager's role in organizing, assisting, and conducting board meetings
  • Manager's role in preparing the budget and funding reserves
  • Effective assessment collections policies and procedures
  • Remedies available for collecting delinquent payments from owners
  • Overview of financial statements, reporting methods, and operations
  • Characteristics of an effective risk management and insurance program
  • Methods for implementing and evaluating a maintenance program
  • Criteria for deciding whether to use association staff or contract work out
  • How to prepare a bid request or RFP and key contract provisions
  • Recruiting, screening, selecting, and managing personnel
  • Basic areas of employment addressed by federal, state, and local law
You'll take back dozens of sample forms and time-saving tips! A 90-minute, multiple-choice examination is given at the end of the seminar, or at an appointed location for home study students. The passing grade is 70 percent or higher. A special edition of this course is available for California managers. Please be sure to check "California edition" on your registration form where indicated.

Designation Credit: This course is required for CAI's Association Management Specialist (AMS) and Professional Community Association Manager® (PCAM®) designations and to become a Certified Manager of Community Associations® (CMCA®) awarded by the National Board of Certification for Community Association Managers (NBC-CAM).

Continuing Education Information: The M-100 has been approved for continuing education credit by many states. For more information, please review our continuing education web page.

Seminar schedule: 2.5 Days: 8:30 am-5:30 pm, 8:30 am-5:30 pm, 8:30 am-Noon

Please call CAI at 888-224-4321 immediately for course location information

CAI members receive $100 off the course price. Join CAI today!

Course Registration Fees:
Member Rate: $445
Non-Member Rate: $545
3rd or additional registrations (same course, members only) $395

Register now!

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