M-100: The Essentials of Community Association Management 

A Community Association ManagerSuccessful community management starts with the essentials!

This comprehensive community association management course provides a practical overview for new managers, an essential review for veteran managers and an advanced course for board members. You’ll receive a 400-page participant guide filled with dozens of sample forms and time-saving tips for working with homeowners, vendors, managers and other professionals. Successful completion of this course is the first step in obtaining a professional designation in community association management. Topics include:

  • Roles and responsibilities of managers, owners, committees and the board
  • Management ethics
  • Developing, implementing and enforcing rules
  • Organizing and conducting board meetings
  • Preparing budgets and funding reserves
  • Assessment collection policies and procedures
  • Collecting delinquent payments
  • Financial statements, reporting methods and operations
  • Evaluating risk management and insurance programs
  • Implementing maintenance programs
  • Preparing bid requests and identifying key contract provisions
  • Recruiting, selecting and managing personnel
  • Managing sustainable and developing communities

Course Materials (Included with Registration)

Participant guide and flash drive with bonus readings and materials (Online students will receive a hard copy of the course manual via UPS 1-2 weeks after registration for future use, but is not intended to be used in the completion of the online program. The online program is a standalone program.)

Course Length

Seminar Format: 2.5 days | 8:30 a.m. - 5:30 p.m. | 8:30 a.m. - noon
A 90-minute, multiple choice examination is given at the end of the seminar.

Online Format:  8 hours of direct instruction and 4-8 hours of study from topical webinars and reading assignments.  Students have 4 months—120 days from purchase date—to complete the course and take the 120-minute exam to receive credit.

* M-100 courses in Colorado are 3.5 days | 8 a.m. - 5 p.m. | 8 a.m. - noon


CAI member: $445 | Nonmember: $545 Join Now!

Designation Credit

Successful completion of the M-100 can be the first step toward earning the CMCA credential, awarded by CAMICB.

Continuing Education Credit

The M-100 is approved for continuing education credit by many states.


The M-100 is available in two formats: seminar and online.

If you live or work in the state of California, register for the California-specific edition of the M-100 online course: seminar or online course.

If you live or work in the state of Colorado, register for the Colorado-specific edition of the M-100 online course: seminar or online course.

Seminar Dates and Locations (Click Event to Register)

 Also of Interest

 M-100 Readings and Samples


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