Community association board members and other homeowner volunteer leaders are expected to anticipate issues, solve problems, meet the expectations of their residents and protect property values. They need the information, guidance and perspective provided only by CAI.
CAI’s homeowner education program includes three components, offered online and through CAI chapters. From beginner- to advanced-level content, we provide a comprehensive look at the roles and responsibilities of community association leaders and convey the information, guidance and perspective you need to help create and maintain the kind of community people want to call home.
An Introduction to Community Association Living—Level 1
Format: PDF download
Recommended for homeowners new to community association living and a great resource for beginning volunteer leaders, this document focuses on the rights and responsibilities of homeowners and volunteer leaders. It outlines the roles and functions of community associations, such as providing services and managing physical assets. An addendum includes:
The Fundamentals of Community Volunteer Leadership—Level 2
Format: Online Course
This online course is recommended for homeowners who have decided to become more active volunteers or to seek positions as board members. Available at no cost for CAI members, the course covers the basic operation of a community association. It also covers practical operational needs such as self-management, the bidding process for service providers, maintenance issues, accounting and legal services, and how to plan for and conduct board meetings.
The Essentials of Community Association Volunteer Leadership—Level 3
Format: Chapter Program. Contact your local chapter.
This course is the next step in preparing homeowners to assume leadership roles in their communities. This one-day, intensive program explains how to communicate with association members, hire qualified product and service providers, develop and implement enforceable rules and regulations, and read and monitor financial statements.