As a member, CAI's information, resources and education programs will help you do your job better—whether you're a board member, manager, CEO or professional services provider to community associations. You'll be able to stay abreast of the latest news, trends, laws, and issues affecting community associations, condominiums and cooperatives, and the homeowners who live in them.
The value of your membership can be evaluated not only by the tangible benefits you receive, but also by the practical guidance you receive.
Online tools and resources—available 24 hours a day—including:
Downloadable standardized templates, sample notices, letters and forms that can be adapted for use in virtually any community.
Copyright-free articles to use in your association newsletter and website.
Board Member Tool Kit—A "how-to" kit for volunteer leader members filled with tools, knowledge and information that can help you do a better job serving in your role as a community association leader.
Governance questions and answers—Find out specific information related to governance issues (meetings, statutes, assessments and more) in your state.
An extensive Research Library containing thousands of articles for reference.
A Discussion Board where you can find out how your peers are dealing with similar issues.
Homeowner orientation information for volunteer leader, manager and management company members to help you better communicate roles and responsibilities with your residents and board members.
HOA member links—Volunteer leader members can visit the websites of other CAI member communities and get ideas on how to improve your own communications with residents.
Chapter websites have additional resources and information you can use to network with colleagues and get answers to questions specific to your region.
Finding the Right Professional
Whether you are looking for professional community managers, legal advice, a reserve study, technology, bank loans, an audit or insurance coverage, CAI is your portal to the professionals who serve community associations.
Credentialed Professionals Directory—CAI's professional designations help ensure that managers and other professionals serving associations have the knowledge, experience and integrity to provide the best possible service to you. Find a credentialed professional in your area by searching our online directory.
National Service Directory—A searchable database of CAI management company and business partner members. Find local attorneys, accountants, reserve providers, insurance providers, landscapers, website providers, roofers and more in one convenient location.
CAI Member Discount Programs—Take advantage of our Member Discount Programs and save money. CAI members can receive discounted rates on a wide array of products and services including shipping, car rentals, electronics purchases, insurance, and more.
Chapter referrals—Call or email the chapter office nearest you and they will be happy to provide you with a list of CAI members providing the services you need.
Rights and Responsibilities for Better Communities
CAI offers communities the opportunity to adopt a practical series of practices and principles that will help you improve communication, build consensus, and engender greater community involvement.
Once adopted, Rights and Responsibilities will serve as an important guidepost for board and committee members, managers, homeowners and non-owner residents. The document also serves as an excellent tool to educate new residents about their own rights and responsibilities.
CAI Direct
Use our toll-free number, (888) 224-4321, or email to get quick and free assistance from our exceptional customer care specialists who can point you toward the right resources for your particular interests.
Designations and Certifications— CAI's professional designations help ensure that managers and other professionals serving associations have the knowledge, experience and integrity to provide the best possible service. If you are a manager, insurance and risk management provider, attorney or a reserve provider, earning a certification or designation can help you improve your skills, increase your value to your clients and earn more money. Members receive discounts on designation and certification fees.
Credentialed Professionals Directory—If you have a certification or designation, you'll automatically be listed in this directory where employers and other decision-makers can find you.
Career Center—This online center for key resources will enhance your skills and keep you the step ahead that is essential to personal and professional success.
Manager and management company members have access to articles, advice and links to additional sources dealing with everything from finding a job to human resource management.
All members have access to the online Job Market—a dynamic, user-friendly resource to help you find your next job or your next star employee. Job seekers can post profiles for free. CAI member employers and recruiters can post job listings for just $195 ($295 for non-members).
Search the calendar of events to locate the next event in your region and find information on national conferences as well as specialized seminars and workshops.
Find information on education events such as Professional Management Development Program courses and volunteer leader (board member and homeowner) courses.
Locate qualified professionals and business partners in one of our online directories.
Marketing Opportunities—CAI offers a variety of opportunities at both the national and local levels to increase your marketing reach, including exhibiting and sponsorship programs, magazine and other print advertising, print directories and online advertising—to name just a few. Business partner and management company members receive discounts on these opportunities.
Local networking—As part of your CAI membership, you immediately and automatically get a free chapter membership, providing you with access to future clients and a listing in the chapter membership directory giving potential customers a way to find you. Chapter directories vary by chapter.
National Service Directory—Management company and business partner members receive a free listing in the directory so that decision-makers in communities can find you. This directory is open to the public, so your exposure is expanded even beyond the CAI membership market.
National conferences—Learn from industry leaders, network with colleagues and take home real solutions. All CAI members receive discounts on registration fees.
Local education courses—Chapters offer regular education programs geared toward managers, community leaders and professionals.
Level two is available as a new online homeowner education course—Gain tips and advice you need to run your association at home at your convenience. Volunteer leader members can take this course at no cost.
Levels three and four are available through your local chapter.
APCM's Professional Management Development Program—Gain in-depth training and instruction on all aspects of association management—insurance, risk management, finance, maintenance, communications, general management and leadership. Management company and manager members receive discounts on registration fees. Read more about APCM.
Community Association Law Seminar—This popular annual event brings together attorneys who specialize in community association law. Programming is developed by CAI's College of Community Association Lawyers. Registration discounts apply to CAI Business Partner, management company and manager members.
CEO-MC Retreat—A conference designed exclusively by and for CEOs—with hands-on sessions covering topics on hiring and retaining staff, insurance review and risk management, technology, profitability, and much more. Registration is limited to management company members and their top executive staff only.
Large-Scale Community Managers Workshop—Each fall, large-scale community managers from across the country meet at a host community for a unique educational experience. This workshop is designed by and for large-scale community managers. Registration discounts apply to manager and management company members.
Common Ground—All CAI members are sent this popular and award-winning bimonthly magazine offering information on topical issues affecting you and your association.
Bookstore—CAI members receive substantial discounts on more than 100 titles on a variety of topics, such as drafting and obtaining compliance with reasonable rules, evaluating reserves, hiring the right professionals, and more. Search our Bookstore by category or by keyword for the answers you need.
Minutes—A CCAV governance electronic newsletter—delivered bimonthly to volunteer leader members with strategies, trends and news on how to run better board meetings, tips on dealing with antagonists at meetings, dealing with renegade board members, and so much more.
Fast Tracks—A CAI member electronic newsletter delivered monthly to your in-box with industry and CAI news that will keep you up to date on the latest resources to help you better run your community.
CEO Insights—A bimonthly electronic newsletter for management company members with strategies, trends and news that affect you and your business.
Community Manager—A bimonthly print newsletter for managers and management company members with strategies, trends and news for managers on what works—and what doesn't. Onsite, portfolio and large-scale managers will benefit from content specific to their unique issues and challenges.
Chapter publications—Receive updates on the timely issues affecting community associations in your area. Chapter magazines or newsletters contain articles on community association issues, local legislative updates, classified directories of association service providers and announcements of chapter events.
Free Membership—As a member of CAI you are automatically eligible for free enrollment in one of CAI's 56 chapters across the country. Look through our list of CAI chapters to find one in your area.
Committees—Committee members are what make chapters and the association so strong. Leadership skills are developed when you participate on one of the chapter's committees. Committee participation also offers a great way to meet and network with CAI's leadership.
Networking/Social Events—Membership gatherings are held by the chapters to provide an opportunity to network with other members, as well as to hear experts speak on pertinent topics of interest. Check with your local chapter for upcoming events.
Advocacy Center—An online resource where you can find your representatives, take part in calls to action that will help protect your interests, and read about the latest bills before Congress.
CAI represents the interests of our members before the US Congress, federal agencies and a multitude of other policy setting bodies on such issues as telecommunications, taxes, fair housing, insurance and bankruptcy reform. CAI and our Legislative Action Committees also represent our members before state legislatures and agencies on a multitude of issues including assessment collection, foreclosure and construction defects. Read more about CAI Government and Public Affairs.
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