2007 National Survey

Zogby International conducted telephone interviews in November 2007 with a nationally representative sample of 709 adults residing in homeowners associations, condominiums, cooperatives and other planned communities, collectively called "community associations" in this summary.

Sponsored by the Foundation for Community Association Research, the 2007 results are strikingly similar to the findings from an almost identical survey conducted by Zogby in August 2005. With just a few exceptions, the 2005 and 2007 data are within the 3.8 percent margin of error. This affirms the validity of the Zogby research as an effective measure of how residents perceive their community associations. In addition to the questions asked in 2005, the latest survey sought to quantify how community association residents view government regulation of clotheslines and solar panels.

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Selected Findings
2007 Zogby Survey of Community Association Residents

Resident Satisfaction

On a scale of one to five, with one being very bad and five being very good, how would you rate your overall experience living in a community association?

Awareness of the Association

Asked of the 89% of respondents who knew they were moving into a community association before they purchased or rented their home: Did the fact that your current home is in a community association make you more likely to purchase or rent your home, make you hesitant about purchasing or renting your home or have no impact?

Value of Rules

Do the rules in your community protect and enhance property values, harm them or make no difference?

Governing Boards

Do you think the members of your elected governing board strive to serve the best interests of the community as a whole?

Community Managers

Does the manager provide value and support to residents and the community as a whole?

Return on Assessments

Considering your overall assessments and the services provided by your association, how would you describe the return for what you pay in assessments?

Regulation

The governance of community associations is subject to differing state laws and regulations. Would you like to see more government control of these associations?

Clotheslines and Solar Panels

The following questions were not asked in the August 2005 survey conducted by Zogby International.

Should community associations, as private organizations, be forced by government to allow individual residents to hang their laundry on clotheslines that are visible to their neighbors?

Should community associations, as private organizations, have the right to control the scope and placement of solar panels on individual homes to maintain architectural standards?

Founded in 1984, Zogby International is a respected, independent public opinion research firm based in Utica, NY, and Washington, DC.